Home Care in Crawley
Crawley has 53 CQC registered home care agencies. 24 are rated Good, 5 Requires improvement, and 24 have not yet been rated. 17 of the 53 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Crawley at a glance
What the local numbers say about home care in Crawley, to help you judge the options below.
- Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies.
- People aged 75 and over: 7,700. Rising to 9,400 by 2035, up 22%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,300 by 2035, up 22%
- People aged 85 and over: 2,100. Rising to 2,800 by 2035, up 32%
- Dementia diagnosis rate: 53%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 48 registered today.
- Choice of agencies: 114 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Choosing a home care agency in Crawley
Making sense of the ratings
Forty eight agencies match this search in Crawley, and the inspection record is more uneven than in many places. Twenty two hold a Good rating from the Care Quality Commission, five are rated Requires Improvement and twenty one have yet to receive a first inspection. Where a report exists, it will tell you whether calls ran on time, whether medicines were handled safely and whether staff turnover was undermining continuity. Where none exists, ask the manager how long the agency has operated, how carers are recruited and trained, and when an inspection is expected.
The questions that matter most
Continuity is what families notice first, so ask how many different carers are likely to attend, whether the same people come each week and how sickness and holidays are covered. Ask what happens when a carer is running late and whether you are told, how medicines are recorded, and what the agency does if your relative falls or becomes unwell between visits. Ask who supervises the carers, how care plans are written and reviewed, and how a complaint would be handled. Agencies including Careteam Crawley and Alina Homecare Horley each carry a profile here.
Fitting the care around the person
Think carefully about the times of day when help is genuinely needed, whether that is getting up and washed, prompting at medication times, help with a meal in the evening or a sitting visit that gives a family carer a break. Consider whether language, cultural background or the sex of the carer matters to your relative. Ask whether visits can be increased if needs change, and whether the agency supports people towards the end of life, since changing provider at that stage unsettles everyone.
Arranging care at home and paying for it
The care needs assessment
Any adult who appears to need care and support can request a care needs assessment, and it costs nothing whatever the household holds. It is carried out by West Sussex County Council Adult Social Care, the authority responsible for assessing need and for arranging funded support. A practitioner looks at washing, dressing, eating, mobility, memory, medication and the pressure carried by relatives, then sets out in writing what support would meet those needs. Even families intending to pay privately benefit, because the assessment turns a general sense that help is needed into a clear brief an agency can quote against.
What it costs and who pays
Care at home is bought by the hour or by the visit, so the weekly bill depends on how many calls are needed and how long each lasts. A financial assessment considers income, savings and property; where capital falls below the national threshold the council contributes, and above it the care is funded privately. Ask each agency for its hourly rate in writing and check whether evenings, weekends and bank holidays cost more. Ask about minimum visit lengths, travel charges and the notice required to change or cancel a call, since those details shape the real cost.
53 home care in Crawley (showing 1–50)
- Priory Care Services · Crawley, West Sussex
- Moor and Coast Care · Crawley, West Sussex
- Ideal Complex Care · Crawley, West Sussex
- Metro Homecare · Crawley, West Sussex · CQC Good
- Cera Lanehurst Gardens · Crawley, West Sussex · CQC Good
- Option One Care Services · Crawley, West Sussex
- Olive Homecare and Support · Crawley, West Sussex
- Best Quality Healthcare · Crawley, West Sussex
- Rare Impact Care Services · Crawley, West Sussex
- Regal Home Care · Crawley, West Sussex · CQC Good
- Time For You · Crawley, West Sussex · CQC Good
- Bespoke Home Care · Crawley, West Sussex · CQC Good
- One to One Plus North · Crawley, West Sussex · CQC Good
- Personal Touch Care Services · Crawley, West Sussex · CQC Good
- DBAGZ Solutions · Crawley, West Sussex · CQC Good
- Great Grace Services · Crawley, West Sussex · CQC Good
- Alina Homecare Horley · Crawley, West Sussex · CQC Good
- Compare Care · Crawley, West Sussex · CQC Requires improvement
- Chadcome Healthcare · Crawley, West Sussex · CQC Requires improvement
- Transforming Support (Sussex) · Crawley, West Sussex
- Carers 4 U · Crawley, West Sussex
- Denise Care · Crawley, West Sussex · CQC Good
- Home Instead Senior Care · Crawley, West Sussex · CQC Good
- Ansa Care · Crawley, West Sussex · CQC Good
- Care Outlook · Crawley, West Sussex · CQC Requires improvement
- Nurseplus · Crawley, West Sussex
- Heart Bridge Care Services · Crawley, West Sussex
- DORZ Care Services · Crawley, West Sussex · CQC Requires improvement
- S&R Care Services · Crawley, West Sussex
- Elgon Solutions · Crawley, West Sussex
- Optimumcare 4U · Crawley, West Sussex
- Voyage (DCA) London East · Crawley, West Sussex
- Southern Counties Caring · Crawley, West Sussex · CQC Good
- AAT Quality Care Agency · Crawley, West Sussex
- ReachOut24 Healthcare · Crawley, West Sussex
- Ideal Complex Care · Crawley, West Sussex · CQC Good
- Hasz Homecare Services · Crawley, West Sussex · CQC Good
- Complete Home Care Sussex · Crawley, West Sussex · CQC Good
- Care 7 Main Office · Crawley, West Sussex
- FirstCol Services - Home Care · Crawley, West Sussex · CQC Good
- RMJPI Dignity Care · Crawley, West Sussex
- Care Moments Healthcare · Crawley, West Sussex · CQC Good
- Dynamic Viewpoint Healthcare · Crawley, West Sussex · CQC Good
- Southood Healthcare · Crawley, West Sussex
- Bluestar Care & Support · Crawley, West Sussex · CQC Good
- Evergood Medicals · Crawley, West Sussex · CQC Good
- GN Care Services · Crawley, West Sussex · CQC Requires improvement
- All Care (GB) North · Crawley, West Sussex · CQC Good
- Radfield Home Care & Reigate · Crawley, West Sussex
- Sylvesters House · Crawley, West Sussex
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate. | £28.00 to £36.96 an hour |
| What West Sussex pays Average hourly rate, October 2026. | £28.92 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Alina Homecare Horley, 14 July 2026, Good
- Personal Touch Care Services Ltd, 3 July 2026, Good
- DBAGZ Solutions Limited Crawley, 2 June 2026, Good
Longest since a report
- United Response - West Sussex DCA, 19 October 2018, Good
- Home Instead Senior Care Crawley, 12 February 2019, Good
- Bespoke Home Care Ltd, 9 July 2019, Good
Frequently asked questions about home care in Crawley
How many home care agencies are there in Crawley?
Crawley has 53 CQC registered home care agencies: 24 Good, 5 Requires improvement, 24 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Crawley?
Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Crawley were inspected most recently?
Alina Homecare Horley (14 July 2026), Personal Touch Care Services Ltd (3 July 2026) and DBAGZ Solutions Limited Crawley (2 June 2026) have the most recent CQC reports.