Home Care in East Grinstead
East Grinstead has 6 CQC registered home care agencies. 3 are rated Good, 3 Requires improvement. 3 of the 6 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
East Grinstead at a glance
What the local numbers say about home care in East Grinstead, to help you judge the options below.
- Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies.
- People aged 75 and over: 18,500. Rising to 21,800 by 2035, up 17%
- Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 27%
- People aged 85 and over: 5,100. Rising to 8,000 by 2035, up 55%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 21 registered today.
- Choice of agencies: 75 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
What Home Care in East Grinstead Involves and What to Look For
Buying hours, relying on reliability
Home care is sold by the hour, but what a family is actually buying is reliability. Visits are commonly half an hour or an hour, once or several times a day, and within them a carer can help with washing and dressing, prompt or give medication, prepare meals, assist with continence and notice how somebody is coping. What no visiting arrangement provides is supervision between calls, and that gap is what families tend to underestimate.
What the ratings here show
Four of the six agencies are rated Good, one carries Requires Improvement and one is not yet rated. None holds an Outstanding rating. With home care the inspection report repays close reading, because the recurring failures in this sector are late calls, missed calls and a different carer at the door each week, and those appear in the detail rather than in the headline judgement.
The questions worth pressing
Ask how many different carers somebody will see across a fortnight, and insist on a number. Ask what happens when a carer is off sick, how much notice of a change you get, and what the agency treats as a late call. Ask whether travel time between clients is paid, since agencies that pay it tend to keep staff and send familiar faces. Ask who answers the telephone at the weekend.
Getting an Assessment and Funding in East Grinstead
Requesting the assessment
A care needs assessment is free, is not means tested, and produces the written account of need that agencies and funders both rely on. Ask for it early, because arranging it takes time and no funding decision can be reached without it.
How the council supports it
Assessments and funded support rest with West Sussex County Council Adult Social Care, which will also assess a family carer's own needs where asked. Where somebody is eligible, support may be commissioned by the council or taken as a direct payment, which lets the family choose and engage the agency itself. A financial assessment of income and capital is carried out separately, against thresholds set nationally.
What home care costs
Agencies charge by the hour, with higher rates for evenings, weekends and bank holidays, so the weekly total depends on the pattern of calls rather than on one quoted figure. Ask for the rate applying to each type of visit, whether a minimum call length applies, and how much notice is needed to change or cancel a visit without being charged.
6 home care in East Grinstead
- Your Hope Care · East Grinstead, West Sussex · CQC Good
- Homelium · East Grinstead, West Sussex · CQC Requires improvement
- Your Quality Care Services · East Grinstead, Surrey · CQC Requires improvement
- Brendoncare Stildon Mews · East Grinstead, West Sussex · CQC Good
- Premier Care Services · East Grinstead, Surrey · CQC Good
- London Care (Lingfield Lodge) · East Grinstead, West Sussex · CQC Requires improvement
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate. | £28.00 to £36.96 an hour |
| What West Sussex pays Average hourly rate, October 2026. | £28.92 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Premier Care Services, 7 August 2026, Good
- Homelium West Sussex, 4 August 2026, Requires improvement
- Your Quality Care Services Limited (East Grinstead), 4 August 2026, Requires improvement
Longest since a report
- Brendoncare Stildon Mews, 29 November 2018, Good
- Your Hope Care Ltd, 19 April 2019, Good
- London Care (Lingfield Lodge), 19 August 2023, Requires improvement
Frequently asked questions about home care in East Grinstead
How many home care agencies are there in East Grinstead?
East Grinstead has 6 CQC registered home care agencies: 3 Good, 3 Requires improvement. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in East Grinstead?
Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in East Grinstead were inspected most recently?
Premier Care Services (7 August 2026), Homelium West Sussex (4 August 2026) and Your Quality Care Services Limited (East Grinstead) (4 August 2026) have the most recent CQC reports.