Your Quality Care Services
Your Quality Care Services is a home care agency in East Grinstead, Surrey (RH19 2HQ). It holds a CQC rating of Requires Improvement.
About Your Quality Care Services
We provide care at home in East Grinstead and the surrounding area. Those we visit include older adults, people living with dementia, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults. How long we stay matters as much as what we do. We build in enough time that nobody is hurried, which means agreeing fewer calls than a tighter schedule would allow. We also pay attention to what happens between our visits, since that is most of a person's day. Are the tablets within reach. Is there something in the fridge they can manage alone. Has the post piled up. Those are usually what decides whether somebody is coping or quietly struggling. Our carers write up each visit properly and read what came before, so nobody arrives without knowing what happened last time. We are clear about costs from the outset, including what happens if visits change, because unexpected charges damage trust quickly. Our overall rating from the Care Quality Commission is good. We treat it as a baseline rather than a finish, and we would rather a family rang us about something small in the week it happened.
Care provided at Your Quality Care Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 4 August 2026
Read the full inspection report on the CQC website.
How Your Quality Care Services Limited (East Grinstead) compares in Tandridge
Measured against the 24 home care agencies registered in Tandridge.
- CQC rating
- Requires improvement. 19 of the 24 agencies (79%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 4 August 2026. 3 of the 24 agencies have published a newer inspection report since.
- Registered
- February 2019. 7 of the 24 agencies registered more recently.
- Provider
- 10 services. Your Quality Care Services Limited runs 10 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Tandridge.
The local picture: Tandridge
What the numbers say about home care in Tandridge, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 10,600. Rising to 12,100 by 2035, up 15%
- People aged 85 and over: 3,100. Rising to 4,600 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,700 by 2035, up 24%
- Dementia diagnosis rate: 70%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 1 opened, 1 closed. 20 registered today.
- Choice of agencies: 267 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Your Quality Care Services Limited (East Grinstead)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 15 February 2019, so 7 years.
- Run by
- Your Quality Care Services Limited, which runs 10 adult social care services in England. 8 of the 9 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Your Quality Care Services
Where is Your Quality Care Services located?
Your Quality Care Services is a home care agency based in East Grinstead, Surrey (RH19 2HQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Your Quality Care Services provide?
Your Quality Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Your Quality Care Services's CQC rating?
Your Quality Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 August 2026. You can read the full CQC report from the link on this page.
Does Your Quality Care Services provide dementia care?
Yes. Your Quality Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Your Quality Care Services
Can they support someone living with dementia at home?
Yes. Yes. Your Quality Care Services Limited (East Grinstead) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Your Quality Care Services Limited (East Grinstead) covers roughly 10 miles from East Grinstead.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Your Quality Care Services Limited (East Grinstead) has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Your Quality Care Services Limited (East Grinstead). Actual fees depend on the room, the level of care and how it is funded.
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