Brendoncare Stildon Mews
Brendoncare Stildon Mews is a home care agency in East Grinstead, West Sussex (RH19 1PX). It holds a CQC rating of Good.
About Brendoncare Stildon Mews
Brendoncare Stildon Mews provides care and support to older people living in their own homes in and around East Grinstead, West Sussex. Our work is straightforward to describe and takes real care to do well. We help people carry on living where they want to live, with as much support as they need and no more. Every arrangement begins with a proper conversation. We want to understand how somebody likes their day to run, what they still manage perfectly well themselves and where a hand would genuinely make a difference. That becomes a written plan in plain language which we follow and which we revisit as circumstances change rather than leaving it filed away. Support can cover personal care, help with medication, preparing meals, household tasks, shopping, getting to appointments and simply spending time with someone. Company matters as much as practical help for many older people, and we treat it as part of the job rather than an extra. Continuity is something we protect. Keeping the team around each person small means familiar faces at predictable times, and carers who know someone well notice when things are different and can raise a concern early. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to talk things through.
Care provided at Brendoncare Stildon Mews
- Covers approximately 10 miles
- Last CQC inspection: 29 November 2018
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Brendoncare Stildon Mews. Report published 29 November 2018.
Safe
Inspectors found that staff understood safeguarding and knew how to recognise signs of abuse. Risks to people's health and safety were assessed, and people were protected from infection. Accidents and incidents were recorded, and the registered manager took and recorded appropriate action.
Effective
Inspectors found that staff continued to receive training to help them meet people's needs. Staff supported people to make decisions about their care. People were supported to have as much choice and control as possible, in the least restrictive way.
Caring
Inspectors found that staff knew people well and understood their needs. Staff treated people as individuals. Inspectors saw staff treating people with dignity, sensitivity and respect.
Responsive
Inspectors found that people continued to receive personalised care. Staff looked at providing extra help if a person's needs changed.
Well-led
Inspectors found that the registered manager had a clear vision and values for the service. These showed in the care given and in how staff behaved. A governance framework was in place to monitor the quality of care. Staff said the registered manager and deputy manager supported them.
What people told the inspectors
People and their relatives said they felt safe using the service and that staff were trustworthy. What people told inspectors also confirmed that staff treated them as individuals.
Since the last inspection
Rated Good in November 2018, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 29 November 2018: Routine inspection, rated Good. This inspection gave the current rating.
- 29 June 2016: Routine inspection, rated Good
- 6 November 2013: Routine inspection
- 3 May 2013: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Brendoncare Stildon Mews compares in Mid Sussex
Measured against the 22 home care agencies registered in Mid Sussex.
- CQC rating
- Good. 16 of the 22 agencies (73%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 29 November 2018. 15 of the 22 agencies have published a newer inspection report since.
- Registered
- January 2011. One of the longer established agencies. 19 of the 22 registered more recently.
- Provider
- 10 services. Brendoncare Foundation(The) runs 10 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Mid Sussex.
The local picture: Mid Sussex
What the numbers say about home care in Mid Sussex, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 18,500. Rising to 21,800 by 2035, up 17%
- People aged 85 and over: 5,100. Rising to 8,000 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 27%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 21 registered today.
- Choice of agencies: 75 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Brendoncare Stildon Mews
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 24 January 2011, so 15 years.
- Run by
- Brendoncare Foundation(The), which runs 10 adult social care services in England. All 9 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Brendoncare Stildon Mews
Where is Brendoncare Stildon Mews located?
Brendoncare Stildon Mews is a home care agency based in East Grinstead, West Sussex (RH19 1PX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Brendoncare Stildon Mews provide?
Brendoncare Stildon Mews is registered to provide care in people’s own homes, with support that includes Older person care. The full list of services is shown on this page.
What is Brendoncare Stildon Mews's CQC rating?
Brendoncare Stildon Mews is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 November 2018. You can read the full CQC report from the link on this page.
Questions families ask about Brendoncare Stildon Mews
Can they support someone living with dementia at home?
No. Brendoncare Stildon Mews does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Brendoncare Stildon Mews covers roughly 10 miles from East Grinstead.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Brendoncare Stildon Mews has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Brendoncare Stildon Mews. Actual fees depend on the room, the level of care and how it is funded.
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