Home Care in Crowborough
Crowborough has 5 CQC registered home care agencies. 4 are rated Good, and 1 has not yet been rated. 3 of the 5 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Crowborough at a glance
What the local numbers say about home care in Crowborough, to help you judge the options below.
- Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 22 registered today.
- Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
- Compared with the rest of East Sussex: Fewer agencies. Wealden has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
What care at home in Crowborough involves, and what to look for
Support at home is bought in units of time, which is the single fact that shapes everything else about it. A fifteen minute call cannot do what an hour can, however willing the carer, so being honest at the outset about which tasks matter most prevents a good deal of later disappointment. Five home care agencies cover Crowborough, and the differences between them lie in reliability and continuity far more than in the tasks they will undertake.
The published record
ASLS, Home Instead, Homelife Care and My Homecare each hold a Good rating from the Care Quality Commission. One further agency has not yet been inspected and carries no rating, so there is nothing independent to weigh in its case. That is not a mark against it, but it does shift the burden onto your own questions about how long it has operated, who registered it, and how carers are recruited, trained and supervised.
Questions worth asking every agency
Ask how many different carers would cover a normal week and what happens when one of them is off sick, because continuity is what families most often wish they had pinned down at the start. Ask whether the visit times quoted are guaranteed or indicative, what the agency counts as a late call, and how you would be told about a delay. Ask what is recorded after each visit and how you would see it. Then begin with fewer hours than you think you need and review the arrangement after a fortnight.
Getting an assessment and funding the hours
The care needs assessment
A care needs assessment is free, carries no means test, and can be requested by the person needing help or by a relative acting with their agreement. It records which daily tasks have become difficult, where the risks lie and roughly how many hours a week would make a difference, which gives you a written basis for comparing what each agency proposes. East Sussex County Council is responsible for that assessment and for the financial assessment that follows it. Request both early, since the wait is usually the slowest part.
Who pays, and how the hours are charged
Whether public money contributes depends on the financial assessment rather than the level of need. Below the national threshold for capital and income the council contributes towards the agreed hours, sometimes through a direct payment so a family can commission an agency themselves. Above it, the care is arranged privately. Rates differ according to the time of day, the length of each visit and whether weekends are involved, so ask for a written rate card covering evenings, bank holidays and travel, and confirm the notice period.
5 home care in Crowborough
- Home Instead, Tenterden & Rye · Crowborough, East Sussex · CQC Good
- ASLS (Avens) · Crowborough, East Sussex · CQC Good
- Homelife Care · Crowborough, East Sussex · CQC Good
- My Homecare · Crowborough, East Sussex · CQC Good
- Morecare Services (Uk) · Crowborough, East Sussex
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate. | £28.00 to £36.96 an hour |
| What East Sussex pays Average hourly rate, October 2026. | £28.16 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- My Homecare Crowborough, 31 July 2025, Good
- Home Instead Crowborough, Tenterden & Rye, 17 August 2022, Good
- Homelife Care Limited Crowborough, 19 December 2019, Good
Longest since a report
- ASLS (Avens Limited), 22 November 2019, Good
- Homelife Care Limited Crowborough, 19 December 2019, Good
- Home Instead Crowborough, Tenterden & Rye, 17 August 2022, Good
Frequently asked questions about home care in Crowborough
How many home care agencies are there in Crowborough?
Crowborough has 5 CQC registered home care agencies: 4 Good, 1 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Crowborough?
Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Crowborough were inspected most recently?
My Homecare Crowborough (31 July 2025), Home Instead Crowborough, Tenterden & Rye (17 August 2022) and Homelife Care Limited Crowborough (19 December 2019) have the most recent CQC reports.