United Response - DCA
United Response - DCA is a home care agency in Crawley, West Sussex (RH10 7DG). It holds a CQC rating of Good.
About United Response - DCA
We at United Response West Sussex DCA are proud to provide compassionate home care across Crawley and the wider West Sussex area, supporting people to live well and independently in the place they know best: their own home. As a domiciliary care agency based in the RH postcode area, our team travels out to the people we support, bringing personalised care directly to their front door. Operating from Crawley, we are well placed to reach individuals and families throughout the local community, whether they live in a quiet residential street, a family home, or supported accommodation. Because our care comes to you, the familiar comfort of your own surroundings, your routines, your belongings, and your neighbourhood, remains at the heart of daily life. Our specialism lies in supporting adults with learning disabilities and autism, alongside wider home care provision. We understand that every person we work with is an individual, with their own preferences, ambitions, and ways of communicating. In practice, this means our team takes the time to truly get to know each person, building trust gradually and shaping support around what matters most to them. That might involve help with everyday tasks such as personal care, preparing meals, or managing medication, but it equally extends to encouraging hobbies, supporting community involvement, attending appointments, building confidence with travel, or simply sharing a cup of tea and good conversation. For families, this person centred approach offers genuine peace of mind, knowing that a loved one is being supported by people who see them as a whole person, not a list of needs. We place great importance on enabling choice and promoting independence. For someone living with autism, this may mean creating predictable routines, communicating in ways that feel comfortable, and respecting sensory preferences. For someone with a learning disability, it may mean breaking tasks into manageable steps, championing their voice in decisions about their own life, and celebrating progress at every stage. Our aim is always to walk alongside the people we support, offering as much or as little help as they need to live the life they choose. The Care Quality Commission has rated our service Good overall, with Good ratings achieved across every one of the five key areas inspected: Safe, Effective, Caring, Responsive, and Well led. This consistent picture reflects the values we strive to uphold every day. It means families can feel reassured that our care is delivered safely, that outcomes for the people we support are positive, that our team is genuinely kind, that we respond thoughtfully to changing needs, and that the service is guided by strong, attentive leadership. Choosing care for yourself or someone you love is a significant decision, and we appreciate how many questions and concerns can arise along the way. If you are exploring home care options in Crawley or the surrounding West Sussex area, particularly for an adult with a learning disability or autism, we would be glad to talk things through with you at your own pace. Please do reach out to learn more about how we might support your family with warmth, respect, and genuine understanding.
Care provided at United Response - DCA
- Learning disability and autism support
- Covers approximately 10 miles
- Last CQC inspection: 18 October 2018
Read the full inspection report on the CQC website.
Common questions about United Response - DCA
Where is United Response - DCA located?
United Response - DCA is a home care agency based in Crawley, West Sussex (RH10 7DG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does United Response - DCA provide?
United Response - DCA is registered to provide care in people’s own homes, with support that includes Learning disability and autism support. The full list of services is shown on this page.
What is United Response - DCA's CQC rating?
United Response - DCA is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 October 2018. You can read the full CQC report from the link on this page.
Questions families ask about United Response - DCA
Can they support someone living with dementia at home?
No. United Response - West Sussex DCA does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. United Response - West Sussex DCA covers roughly 10 miles from Crawley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
United Response - West Sussex DCA has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from United Response - West Sussex DCA. Actual fees depend on the room, the level of care and how it is funded.
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