Southern Counties Caring
Southern Counties Caring is a home care agency in Crawley, West Sussex (RH10 1TT). It holds a CQC rating of Good.
About Southern Counties Caring
We at Southern Counties Caring are proud to provide compassionate home care to individuals and families across Crawley and the wider West Sussex area. As a dedicated home care agency, we bring professional, person centred support directly into the place where people feel most comfortable: their own home. Operating throughout the RH postcode area and the surrounding communities of the South East, our team travels to those who need us, whether that is a short daily visit or more comprehensive ongoing support. By delivering care in familiar surroundings, we help residents maintain the routines, relationships, and sense of independence that mean so much to their wellbeing. Our approach is shaped by the breadth of people we support. We provide older person care and specialist dementia care, offering patience, understanding, and consistency to those living with memory loss and their loved ones. For younger adults and individuals with a learning disability or autism, we focus on tailored support that respects each person's goals, communication style, and daily preferences. We also assist people managing mental health conditions, physical disabilities, eating disorders, and challenges relating to alcohol or drug misuse, always with dignity, discretion, and without judgement. In practice, this means our care plans are never one size fits all. We take time to listen to each individual and their family, understanding what a good day looks like for them and building support around those priorities. Whether that involves help with personal care, medication, mobility, meal preparation, companionship, or specialist clinical needs, our aim is to ease the pressure on families whilst empowering the person we care for to live as fully and safely as possible. Families can also take reassurance from our Care Quality Commission rating. Following our most recent inspection in November 2021, we were rated Good overall, with a Good rating across every one of the five key domains: Safe, Effective, Caring, Responsive, and Well led. This consistent standard reflects a culture where safety, kindness, and strong leadership sit at the heart of everything we do. Choosing home care is an important decision, and we understand the trust it takes to invite a care team into a loved one's life. If you are exploring options in Crawley or elsewhere across West Sussex, we would be delighted to have a conversation, answer your questions, and help you feel confident about the next step. Whatever your circumstances, we at Southern Counties Caring are here to listen, to guide, and to care.
Care provided at Southern Counties Caring
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 12 November 2021
Read the full inspection report on the CQC website.
How Southern Counties Caring Ltd compares in Crawley
Measured against the 48 home care agencies registered in Crawley.
- CQC rating
- Good. 20 of the 48 agencies (42%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 12 November 2021. 15 of the 48 agencies have published a newer inspection report since.
- Registered
- December 2019. One of the longer established agencies. 38 of the 48 registered more recently.
- Provider
- One service. Southern Counties Caring Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Crawley.
The local picture: Crawley
What the numbers say about home care in Crawley, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 7,700. Rising to 9,400 by 2035, up 22%
- People aged 85 and over: 2,100. Rising to 2,800 by 2035, up 32%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,300 by 2035, up 22%
- Dementia diagnosis rate: 53%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 48 registered today.
- Choice of agencies: 114 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Southern Counties Caring Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 4 December 2019, so 6 years.
- Run by
- Southern Counties Caring Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Southern Counties Caring
Where is Southern Counties Caring located?
Southern Counties Caring is a home care agency based in Crawley, West Sussex (RH10 1TT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Southern Counties Caring provide?
Southern Counties Caring is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Southern Counties Caring's CQC rating?
Southern Counties Caring is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 November 2021. You can read the full CQC report from the link on this page.
Does Southern Counties Caring provide dementia care?
Yes. Southern Counties Caring supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Southern Counties Caring
Can they support someone living with dementia at home?
Yes. Yes. Southern Counties Caring Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Southern Counties Caring Ltd covers roughly 10 miles from Crawley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Southern Counties Caring Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Southern Counties Caring Ltd. Actual fees depend on the room, the level of care and how it is funded.
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