Great Grace Services
Great Grace Services is a home care agency in Crawley, West Sussex (RH10 7SL). It holds a CQC rating of Good.
About Great Grace Services
Great Grace provides care and support in people's own homes in Crawley and the surrounding part of West Sussex. We work with older people, adults living with dementia, people with mental health needs, people with physical disabilities and younger adults. Care at home only works when it is built around the household rather than around the provider, so that is where we start. Before anything begins we sit down with the person, and with family if they want them there, and work out what would actually help, what they would rather keep doing themselves and how they like things done in their own home. Some people want brisk and efficient visits and nothing else; others want somebody who will make a cup of tea and talk for ten minutes. Both are reasonable and we plan accordingly. From there we build a small, settled team, because a familiar face at the door changes the whole feel of a visit. For people living with dementia that consistency is the most useful thing we can offer, and we also take time to learn about a person's life because it helps us understand what we are seeing. Where we support people with mental health needs we work in step with the community teams involved and aim to be the dependable part of the week. Our most recent overall rating from the Care Quality Commission is good. If you are looking into home care in this area, we are happy to come out and talk it through.
Care provided at Great Grace Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 18 December 2025
Read the full inspection report on the CQC website.
How Great Grace Services Ltd compares in Crawley
Measured against the 48 home care agencies registered in Crawley.
- CQC rating
- Good. 20 of the 48 agencies (42%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Registered
- August 2022. 32 of the 48 agencies registered more recently.
- Provider
- One service. Great Grace Services Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Crawley.
The local picture: Crawley
What the numbers say about home care in Crawley, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 7,700. Rising to 9,400 by 2035, up 22%
- People aged 85 and over: 2,100. Rising to 2,800 by 2035, up 32%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,300 by 2035, up 22%
- Dementia diagnosis rate: 53%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 48 registered today.
- Choice of agencies: 114 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Great Grace Services Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 19 August 2022, so 4 years.
- Run by
- Great Grace Services Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Great Grace Services
Where is Great Grace Services located?
Great Grace Services is a home care agency based in Crawley, West Sussex (RH10 7SL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Great Grace Services provide?
Great Grace Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Great Grace Services's CQC rating?
Great Grace Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 December 2025. You can read the full CQC report from the link on this page.
Does Great Grace Services provide dementia care?
Yes. Great Grace Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Great Grace Services
Can they support someone living with dementia at home?
Yes. Yes. Great Grace Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Great Grace Services Ltd covers roughly 10 miles from Crawley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Great Grace Services Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Great Grace Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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