Option One Care Services
Option One Care Services is a home care agency in Crawley, West Sussex (RH10 9LU).
Newly registered with the CQC, September 2026. No inspection rating has been published yet.
About Option One Care Services
Option One Care is a home care agency in Crawley, visiting older people and younger adults in their own homes across this part of West Sussex. Most of what we do looks unremarkable from outside. Helping somebody out of bed and into the day. A hand with washing and dressing, which protects a good deal more than appearances. Medication at the right time, in the right order, written down honestly. A meal actually cooked rather than something opened and left. Shopping, laundry, a kitchen left tidy. Help to move safely about the house. And a quarter of an hour sitting down with a cup of tea when that is what the visit really needs to be. None of it is dramatic, and all of it decides whether somebody can stay in the house they have lived in for years, which is what almost everyone we meet wants. We work hardest at reliability and continuity. Being where we said we would be, at roughly the time we said, with somebody the person recognises. People build their day around a visit, and a carer who does not turn up leaves far more than a job undone. For younger adults, we arrange support around work or study rather than a timetable that assumes an empty diary. The Care Quality Commission has not yet given us an overall rating. Ring us and we will talk through what you need without any pressure to take more than that.
Care provided at Option One Care Services
- Older person care
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
How Option One Care Services Ltd compares in Crawley
Measured against the 52 home care agencies registered in Crawley.
- CQC rating
- Not yet rated. 20 of the 52 agencies (38%) are rated Good or Outstanding.
- Registered
- September 2026. One of the newer agencies in the area. Only 4 of the 52 have registered more recently.
- Provider
- One service. Option One Care Services Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Crawley.
The local picture: Crawley
What the numbers say about home care in Crawley, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 7,700. Rising to 9,400 by 2035, up 22%
- People aged 85 and over: 2,100. Rising to 2,800 by 2035, up 32%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,300 by 2035, up 22%
- Dementia diagnosis rate: 53%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 48 registered today.
- Choice of agencies: 114 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Option One Care Services Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 24 September 2026, less than a year ago.
- Run by
- Option One Care Services Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Option One Care Services
Where is Option One Care Services located?
Option One Care Services is a home care agency based in Crawley, West Sussex (RH10 9LU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Option One Care Services provide?
Option One Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.
Questions families ask about Option One Care Services
Can they support someone living with dementia at home?
No. Option One Care Services Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Option One Care Services Ltd covers roughly 10 miles from Crawley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Option One Care Services Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Option One Care Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Option One Care Services
Home Care at Option One Care Services
An hour of home care in the South East usually costs between £29 and £35, which is indicative and not this agency's own price. West Sussex is the council to approach about an assessment and any funded hours. The weekly figure depends on how many visits are needed and how long each lasts. The agency says it works hardest at reliability and continuity, being where it said it would be with somebody the person recognises. It notes that people build their day around a visit, so a carer who does not turn up leaves more than a job undone. Ask about minimum visit lengths, how rotas are set and what notice a change needs.
Older Person Care at Option One Care Services
Option One Care has been on the CQC register since 24 September 2026, with no inspection yet. It visits older people in their own homes across this part of West Sussex from a base in Crawley. The work is described as helping somebody out of bed and into the day, a hand with washing and dressing, and medication at the right time and in the right order, written down honestly. Meals actually cooked, shopping, laundry and help to move safely about the house are also listed. A quarter of an hour sitting down with a cup of tea is named as what some visits really need to be. Ask how early and how late visits run and who covers when a regular carer is away.
Younger Adults at Option One Care Services
Three categories sit on this agency's registration, younger adults among them. It says support for younger adults is arranged around work or study rather than a timetable that assumes an empty diary. That is the right principle, and the thing to test is whether rounds can genuinely accommodate it. Ask how far visit times can move and how often a plan is reviewed.
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