Care Outlook
Care Outlook is a home care agency in Crawley, West Sussex (RH10 6AS). It holds a CQC rating of Requires Improvement.
About Care Outlook
We are Care Outlook (Crawley), a home care agency supporting people in their own homes across Crawley and West Sussex. We work with older people and younger adults, people living with dementia, people managing a mental health condition, people with a physical disability or a sensory impairment, and people affected by alcohol and drug misuse. Home care only works when it is built around the person rather than around our convenience, so we begin by asking what a normal day looks like and where it has become difficult. The answer shapes the visits. It also changes over time, so we review arrangements instead of letting an old plan run on past its usefulness. We put particular effort into continuity of carers. It is harder to roster and it is the thing that improves care most, especially for someone with dementia or anyone who needs time before they will trust a new face. Our most recent overall rating from the Care Quality Commission is requires improvement. We are not going to present that as anything other than what it is. We know what the inspection found, we have work in hand on it, and we would rather discuss it openly with a family considering us than have them come across it elsewhere.
Care provided at Care Outlook
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 9 July 2021
Read the full inspection report on the CQC website.
Common questions about Care Outlook
Where is Care Outlook located?
Care Outlook is a home care agency based in Crawley, West Sussex (RH10 6AS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care Outlook provide?
Care Outlook is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Care Outlook's CQC rating?
Care Outlook is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 9 July 2021. You can read the full CQC report from the link on this page.
Does Care Outlook provide dementia care?
Yes. Care Outlook supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care Outlook
Can they support someone living with dementia at home?
Yes. Yes. Care Outlook (Crawley) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care Outlook (Crawley) covers roughly 10 miles from Crawley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Care Outlook (Crawley) has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Care Outlook (Crawley). Actual fees depend on the room, the level of care and how it is funded.
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