DORZ Care Services
DORZ Care Services is a home care agency in Crawley, West Sussex (RH10 7SL). It holds a CQC rating of Requires Improvement.
About DORZ Care Services
DORZ Care supports people in their own homes across Crawley and the surrounding part of West Sussex. We work with older people and with younger adults who need a hand to manage at home. Most people come to us because something has changed, whether that is a fall, a spell in hospital or simply the gradual realisation that managing alone has become too much. Our job is to put enough support in place that home stays a realistic option, without taking over the parts of life somebody still wants to run for themselves. In practice that means help with getting up and going to bed, washing and dressing, prompting and support with medication, meals, shopping and keeping the house in order. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather say that plainly than have anyone come across it later. We have gone through what the inspection identified, particularly how we plan and record care and how closely we supervise and support our carers, and we have made changes. We are happy to discuss openly what has improved and what we are still working on. Continuity matters to us, so we keep the same carers visiting the same households wherever we can and give them enough time to do the job properly. If you are arranging care at home in Crawley, please contact us and we will come out and talk it through.
Care provided at DORZ Care Services
- Older person care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 31 July 2025
Read the full inspection report on the CQC website.
How DORZ Care Services Limited compares in Crawley
Measured against the 48 home care agencies registered in Crawley.
- CQC rating
- Requires improvement. 20 of the 48 agencies (42%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
- Latest report
- 31 July 2025. 6 of the 48 agencies have published a newer inspection report since.
- Registered
- April 2023. 23 of the 48 agencies registered more recently.
- Provider
- One service. DORZ Care Services Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Crawley.
The local picture: Crawley
What the numbers say about home care in Crawley, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 7,700. Rising to 9,400 by 2035, up 22%
- People aged 85 and over: 2,100. Rising to 2,800 by 2035, up 32%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,300 by 2035, up 22%
- Dementia diagnosis rate: 53%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 2 closed. 48 registered today.
- Choice of agencies: 114 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about DORZ Care Services Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 21 April 2023, so 3 years.
- Run by
- DORZ Care Services Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about DORZ Care Services
Where is DORZ Care Services located?
DORZ Care Services is a home care agency based in Crawley, West Sussex (RH10 7SL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does DORZ Care Services provide?
DORZ Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.
What is DORZ Care Services's CQC rating?
DORZ Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 31 July 2025. You can read the full CQC report from the link on this page.
Questions families ask about DORZ Care Services
Can they support someone living with dementia at home?
No. DORZ Care Services Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. DORZ Care Services Limited covers roughly 10 miles from Crawley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
DORZ Care Services Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from DORZ Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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