Home Care in Sunderland
Sunderland has 44 CQC registered home care agencies. 34 are rated Good, 2 Outstanding, and 8 have not yet been rated. 25 of the 44 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Sunderland at a glance
What the numbers say about home care in Sunderland.
- Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies.
- People aged 75 and over: 28,600. Rising to 33,600 by 2035, up 18%
- Living with dementia, aged 65 and over (estimate): 3,700. Rising to 4,500 by 2035, up 20%
- People aged 85 and over: 7,200. Rising to 9,800 by 2035, up 36%
- Dementia diagnosis rate: 68%. The NHS ambition is 67%.
- Agencies in Sunderland, last 12 months: 1 opened, 4 closed
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Planning and paying for home care in Sunderland
The care needs assessment
An assessment comes before agencies, not after them. Anyone who appears to need care and support can request one free of charge whatever their income or savings, and it produces the written record of eligible needs that providers will work from. A practitioner from Sunderland City Council will discuss washing, dressing, eating, taking medication, moving safely around the home and keeping in touch with other people, then set out which needs are eligible for support. Anyone giving regular unpaid help has a separate right to a carer's assessment, so ask for both in the same conversation rather than waiting to be offered one.
Costs and contributions
Where needs are found eligible, a financial assessment of income and capital follows. Care may then be funded in full, funded in part with a contribution from the person receiving it, or paid for privately. Families who qualify can request a direct payment and commission an agency of their own choosing rather than accept one arranged for them. Privately funded home care is normally charged by the hour, with higher rates at weekends, on bank holidays and for shorter calls, while live in support is quoted by the week. Ask every agency for its rates, minimum visit length and notice period in writing before anything is signed, and check whether travel time is charged separately.
Choosing an agency in Sunderland and what to check
What the ratings show
All forty three agencies listed here are registered with the Care Quality Commission. Two have been rated Outstanding and thirty three Good, while eight are not yet rated because they registered too recently to be inspected. A strong local picture still leaves differences between individual providers, so read what inspectors found about the punctuality of calls, how medicines were administered and recorded, staff training and how the registered manager responded to concerns. Check the inspection date as well, since a service can change between visits. For an unrated agency, ask how long it has operated, who registered it and what induction new carers complete.
Matching the agency to the person
Providers differ in what they will take on. Some focus on short personal care calls, others offer longer companionship visits, dementia support, overnight cover or help settling someone home after a hospital stay, and agencies in this listing such as Routes Healthcare Sunderland, Comfort Call in Sunderland and Thorncliffe Home Care work in different ways. Confirm that carers genuinely travel to the address, ask who writes the care plan and check how quickly it can be revised when needs increase.
Questions worth asking everybody
Ask how many different carers will attend over a fortnight and whether a small consistent team is kept for each person. Find out how you would be told when a call is running late, who answers the telephone at weekends and how complaints are recorded and resolved. Ask how often care plans are formally reviewed and what happens when a regular carer leaves.
44 home care in Sunderland
- Cherry Tree Gardens · Houghton Le Spring, Sunderland · CQC Good
- Elegance Care and Support · Houghton Le Spring, Sunderland · CQC Good
- Housing 21 - Bramble Hollow · Houghton Le Spring, Sunderland · CQC Good
- Abbeyfield Hope Bank View · Sunderland, Sunderland · CQC Good
- Blessed Caring Services · Sunderland, Sunderland
- Blue Ribbon Community Care (Tyne and Wear) · Sunderland, Sunderland · CQC Outstanding
- Care of Choice · Sunderland, Sunderland
- Care Quality Services North East · Sunderland, Sunderland · CQC Good
- Cergus Prime Care Durham · Sunderland, Sunderland · CQC Good
- Comfort Call · Sunderland, Sunderland · CQC Good
- Community Support Service · Sunderland, Sunderland · CQC Good
- Cura Care · Sunderland, Sunderland · CQC Good
- Diamond Care and Support · Sunderland, Sunderland · CQC Good
- ESPA Agency · Sunderland, Sunderland
- Haddington Vale Extra Care Scheme · Sunderland, Sunderland · CQC Good
- Helping Hands · Sunderland, Sunderland · CQC Good
- Home Care Associates (20-20) · Sunderland, Sunderland · CQC Good
- Housing 21 - Beckwith Mews · Sunderland, Sunderland · CQC Good
- Housing 21 - Dovecote Meadow · Sunderland, Sunderland · CQC Outstanding
- Housing 21 - Gildacre Fields · Sunderland, Sunderland · CQC Good
- Housing 21 - Keelboat Lodge · Sunderland, Sunderland · CQC Good
- Include 'In' Autism · Sunderland, Sunderland · CQC Good
- Lifeways Community Care · Sunderland, Sunderland · CQC Good
- MyCare Services · Sunderland, Sunderland · CQC Good
- Oaklea · Sunderland, Sunderland
- ProClass Healthcare Solutions - Main Office · Sunderland, Sunderland
- Rainbow Trust Childrens Charity 1 · Sunderland, Sunderland · CQC Good
- Routes Healthcare · Sunderland, Sunderland · CQC Good
- Seafarers Way · Sunderland, Sunderland · CQC Good
- Signa Care Group · Sunderland, Sunderland · CQC Good
- Step in Care · Sunderland, Sunderland
- Sunderland · Sunderland, Sunderland · CQC Good
- Support Health and Wellbeing · Sunderland, Sunderland · CQC Good
- Support services for disabled children · Sunderland, Sunderland · CQC Good
- Thorncliffe Home Care · Sunderland, Sunderland · CQC Good
- TSF Healthcare Solutions · Sunderland, Sunderland
- Vanguards Healthcare · Sunderland, Sunderland · CQC Good
- Vestra Homecare · Sunderland, Sunderland · CQC Good
- West & Rectory Lodges · Sunderland, Sunderland · CQC Good
- Westhome Care Services · Sunderland, Sunderland · CQC Good
- Choice Care Services · Washington, Sunderland · CQC Good
- Housing 21 - Woodridge · Washington, Sunderland · CQC Good
- KM Home Support · Washington, Sunderland
- Willowbrook · Washington, Sunderland · CQC Good
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, England Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few Sunderland agencies publish a rate. | £25.00 to £34.90 an hour |
| What Sunderland pays Average hourly rate, October 2026. | £22.92 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Cura Care, 1 July 2026, Good
- Blue Ribbon Community Care (Tyne and Wear), 9 June 2026, Outstanding
- Include 'In' Autism, 26 January 2026, Good
Longest since a report
- Housing 21 - Bramble Hollow, 12 October 2018, Good
- Cherry Tree Gardens, 5 January 2019, Good
- Westhome Care Services Limited, 12 February 2019, Good
Frequently asked questions about home care in Sunderland
How many home care agencies are there in Sunderland?
Sunderland has 44 CQC registered home care agencies: 2 Outstanding, 34 Good, 8 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Sunderland?
Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few Sunderland agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Sunderland were inspected most recently?
Cura Care (1 July 2026), Blue Ribbon Community Care (Tyne and Wear) (9 June 2026) and Include 'In' Autism (26 January 2026) have the most recent CQC reports.