Elegance Care and Support
Elegance Care and Support is a home care agency in Houghton Le Spring, Sunderland (DH5 0AX). It holds a CQC rating of Good.
About Elegance Care and Support
We at Elegance Care and Support are proud to provide compassionate home care across Houghton Le Spring and the wider Sunderland area, supporting people to live well and safely in the place they know best: their own home. Based in the DH postcode area, we serve individuals and families throughout the local community, bringing personalised care directly to the doorstep. Home is more than a building. It holds memories, comfort, and a sense of identity, and our approach is designed to preserve all of these whilst offering the practical and emotional support that daily life may require. Whether someone lives in a family house, a bungalow, or sheltered accommodation, our team adapts to each individual's surroundings and routine. Our specialisms reflect the varied needs of the people we support. We provide care for older people, including those living with dementia, offering gentle, familiar routines and reassurance during moments of confusion. For adults with learning disabilities or autism, we focus on enabling independence, respecting communication preferences, and building trusting relationships at a pace that feels comfortable. We also support individuals living with mental health conditions, physical disabilities, and eating disorders, as well as younger adults navigating their own care journeys. In practice, this means care plans shaped around the person, not the diagnosis, and a team who take time to understand what genuinely matters to each individual and their loved ones. For families, this often brings welcome peace of mind. Knowing that a consistent, considerate carer is visiting a parent, partner, or relative can ease the worry that comes with living apart or juggling other responsibilities. We work closely with family members, keeping communication open and honest, and adjusting support as circumstances change over time. The Care Quality Commission rated us Good overall at our latest inspection, with Good ratings across every domain: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects the standards we hold ourselves to every day, from the safety of the care we deliver, to how effectively we meet people's needs, the kindness of our team, our responsiveness to changing situations, and the leadership that underpins it all. Choosing care is rarely an easy decision, and we understand the weight that comes with it. If you are exploring home care options for yourself or someone dear to you in Houghton Le Spring or the surrounding area, we warmly invite you to get in touch. We are here to listen, to answer your questions, and to help you find a way forward that feels right for your family.
Care provided at Elegance Care and Support
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 26 July 2022
Read the full inspection report on the CQC website.
Common questions about Elegance Care and Support
Where is Elegance Care and Support located?
Elegance Care and Support is a home care agency based in Houghton Le Spring, Sunderland (DH5 0AX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Elegance Care and Support provide?
Elegance Care and Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Elegance Care and Support's CQC rating?
Elegance Care and Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2022. You can read the full CQC report from the link on this page.
Does Elegance Care and Support provide dementia care?
Yes. Elegance Care and Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Elegance Care and Support
Can they support someone living with dementia at home?
Yes. Yes. Elegance Care and Support is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Elegance Care and Support covers roughly 10 miles from Houghton Le Spring.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Elegance Care and Support has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Elegance Care and Support. Actual fees depend on the room, the level of care and how it is funded.
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