Willowbrook
Willowbrook is a home care agency in Washington, Sunderland (NE37 2AG). It holds a CQC rating of Good.
About Willowbrook
Willowbrook provides care at home to people in Washington and across Sunderland. We work with older people and people living with dementia, with people who have mental health needs and with younger adults who need support to live independently. Our visits are shaped around the person's own routine rather than a standard package. For some people that is a call first thing to help with washing, dressing and medication so the day starts safely. For others it is support at several points, with meals, mobility, the laundry and the house, or help to get out to appointments, the shops and the people who matter. For plenty of the households we visit, a familiar face with time to talk is as valuable as anything practical we do. We come out and talk it through before anything begins, agree the plan with the person and whoever they want involved, write it down in plain words and review it as needs change. We say honestly when we think somebody needs more than can safely be provided at home. Keeping the same carers going into the same households is something we work at, because familiar carers notice the small changes and can raise them before they turn into a crisis. At our most recent inspection the Care Quality Commission rated us good overall. Please get in touch to arrange a visit in the Washington area.
Care provided at Willowbrook
- Older person care
- Dementia care
- Mental health care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 21 May 2020
Read the full inspection report on the CQC website.
Common questions about Willowbrook
Where is Willowbrook located?
Willowbrook is a home care agency based in Washington, Sunderland (NE37 2AG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Willowbrook provide?
Willowbrook is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Younger adults care. The full list of services is shown on this page.
What is Willowbrook's CQC rating?
Willowbrook is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 May 2020. You can read the full CQC report from the link on this page.
Does Willowbrook provide dementia care?
Yes. Willowbrook supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Willowbrook
Can they support someone living with dementia at home?
Yes. Yes. Willowbrook is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Willowbrook covers roughly 10 miles from Washington.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Willowbrook has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Willowbrook. Actual fees depend on the room, the level of care and how it is funded.
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