Cergus Prime Care Durham
Cergus Prime Care Durham is a home care agency in Sunderland, Sunderland (SR3 3XW). It holds a CQC rating of Good.
About Cergus Prime Care Durham
We are Cergus Prime Care Durham and Sunderland, a home care agency supporting people in their own homes across the area. We work with older people and younger adults, including those living with dementia and people with a physical disability. Most people come to us with one question, which is whether somebody can carry on living at home. That is what we help with. For one person it may be a single call each morning so the day starts safely. For another it is several visits covering personal care, medication, meals, getting about and keeping a household running. We would rather build an arrangement that genuinely fits than offer something standard and hope. With dementia, the detail that matters most is who comes through the door. A familiar carer makes a visit work where an unfamiliar one, however skilled, may not, and we build rotas around that. For people with a physical disability, the quality is mostly in the detail. Enough time that a transfer is unhurried, equipment set up properly, and asking the person how they prefer it done rather than assuming. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Cergus Prime Care Durham
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 28 October 2025
Read the full inspection report on the CQC website.
Common questions about Cergus Prime Care Durham
Where is Cergus Prime Care Durham located?
Cergus Prime Care Durham is a home care agency based in Sunderland, Sunderland (SR3 3XW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Cergus Prime Care Durham provide?
Cergus Prime Care Durham is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Cergus Prime Care Durham's CQC rating?
Cergus Prime Care Durham is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 October 2025. You can read the full CQC report from the link on this page.
Does Cergus Prime Care Durham provide dementia care?
Yes. Cergus Prime Care Durham supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Cergus Prime Care Durham
Can they support someone living with dementia at home?
Yes. Yes. Cergus Prime Care Durham and Sunderland is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Cergus Prime Care Durham and Sunderland covers roughly 10 miles from Sunderland.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Cergus Prime Care Durham and Sunderland has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Cergus Prime Care Durham and Sunderland. Actual fees depend on the room, the level of care and how it is funded.
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