Which home care agencies cover South Tyneside?

Seventeen registered providers match this search and every one appears on this page. They include Bluebird Care South Tyneside, L S Care, Care Outcomes UK, Cera South Tyneside, Hagan Hall, Amna Care Domiciliary and North Haven Care and Support. Each entry links to a profile giving registration details and the most recent Care Quality Commission judgement where one has been published. The list mirrors live registration data and changes as agencies register or close.

What should I ask a home care agency before committing?

Ask how many different carers would attend over a typical fortnight and whether the same faces come regularly. Ask how lateness and staff sickness are handled and how quickly you would be informed. Check how the care plan is drawn up, how often it is reviewed and who is responsible for updating it. It is also worth asking who can be reached outside office hours, since that is when difficulties are hardest to resolve.

How is a care home different from a nursing home?

A residential care home provides accommodation with personal care from trained care staff, covering washing, dressing, meals and medication. A nursing home offers the same alongside registered nurses on duty at all hours, so clinical needs are met on site. Neither describes the providers on this page, who deliver care in a person's own home instead. Home care can postpone or remove the need for either, though it suits someone requiring supervision overnight less well.

Can South Tyneside Metropolitan Borough Council pay for care at home?

It may, where the assessment identifies eligible needs and the financial assessment places the person within the nationally set thresholds. The property someone continues to live in is not counted as capital when care is provided at home. Those found eligible can often take their support as a direct payment and arrange their own carers. Where needs are primarily health related, funding through the health service may apply instead.

How do I request a care needs assessment in South Tyneside?

Contact the adult social care team at South Tyneside Metropolitan Borough Council and ask for one, for yourself or for someone who consents. It is free and available as of right to anyone who appears to need care and support, whatever their income or capital. The assessor will discuss daily tasks, mobility, medication, meals and the help family already gives. A relative providing regular unpaid support can request a carer's assessment at the same time.

How far ahead should home care be arranged?

As far ahead as circumstances permit, since assessments and funding decisions take longer than families usually expect. The most sought after visit times, early morning and evening, are the hardest to secure at short notice. Starting early means you can approach more than one agency and compare what each is able to offer. Where hospital discharge is approaching, raise the need for support at home with the ward as soon as possible.

Home Care in South Tyneside

South Tyneside has 17 CQC registered home care agencies. 12 are rated Good, 2 Outstanding, 1 Requires improvement, and 2 have not yet been rated. 13 of the 17 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

South Tyneside at a glance

What the numbers say about home care in South Tyneside.

Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies.
People aged 75 and over: 15,700. Rising to 18,700 by 2035, up 19%
Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,500 by 2035, up 21%
People aged 85 and over: 4,100. Rising to 5,500 by 2035, up 35%
Dementia diagnosis rate: 72%. The NHS ambition is 67%.
Agencies in South Tyneside, last 12 months: 0 opened, 2 closed

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

What Home Care in South Tyneside Involves and What to Look For

Support at home is built around planned visits at agreed times, from a short morning call to help someone wash and dress through to several visits a day covering meals, medication and settling at night. It keeps people in familiar surroundings and among their own things, and it scales up or down more readily than a residential placement. Seventeen agencies in South Tyneside are registered to provide it, and the difference between them lies less in what they offer than in how reliably they deliver it.

Judging the Inspection Record

Bluebird Care South Tyneside and L S Care both hold Outstanding ratings, which is unusual to find twice in one area. Thirteen more are rated Good, among them Care Outcomes UK, Campbell Court, Cera South Tyneside, Hagan Hall, Clasper Court, North Haven Care and Support and Real Life Options. Kymel House and Springfield Healthcare have no published rating yet. With a record this consistent the ratings will not separate the field on their own, so read the reports for what inspectors actually praised.

The Questions That Decide Whether It Works

Ask how many different carers a person would see across a fortnight, since continuity shapes the experience more than almost anything else. Ask what happens when a visit runs late and how quickly you would be told. Check how care plans are written and how often they are reviewed, how medication support is recorded, and who answers the telephone in the evening or at a weekend. Ask too whether the agency can increase visits if needs change, because having to switch provider later is disruptive.

Getting an Assessment and Arranging the Funding

A care needs assessment is the proper starting point and costs nothing. Anyone who appears to need care and support is entitled to one whatever their savings, and it is worth requesting even where a family expects to pay privately, because the recommendation is useful in its own right. Requests go to South Tyneside Metropolitan Borough Council Adult Social Care, the authority responsible for assessing people who live in South Tyneside and for arranging funded support where someone qualifies.

How Contributions Are Calculated

A financial assessment measures income, savings and capital against nationally set thresholds to establish what a person pays towards their care. The home someone continues to live in is disregarded when care is delivered there, which is a meaningful difference from the residential calculation. Those found eligible may be offered a direct payment, allowing them to choose and employ carers themselves rather than accept a commissioned package.

What Shapes the Weekly Cost

Charges follow the hours booked, so the pattern of visits matters more than the headline rate. Early mornings, evenings, weekends and bank holidays are often priced differently, and several short calls can cost more than fewer longer ones. Ask for written rates and check the notice needed to change or cancel visits. Find out whether travel time between calls is charged and what happens to the fee if a visit is missed through no fault of yours.

17 home care in South Tyneside

Bluebird Care, Newcastle and Darlington · Unit 5 The Bulrushes, Boldon Colliery, South Tyneside, NE35 9PF
Home care · CQC Outstanding · Run by D. J. Haswell Limited
Here at Bluebird Care South Tyneside, Newcastle and Darlington, we provide home care to people across the region from our base in Boldon Colliery. We work with a wide range of individuals, including older people, younger adults, those...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Care Outcomes UK · The Quadrus Centre, Boldon Colliery, South Tyneside, NE35 9PF
Home care · CQC Good · Run by Care Outcomes UK Limited
We at Care Outcomes UK are proud to provide compassionate home care across Boldon Colliery and the wider South Tyneside community, supporting individuals to live safely, comfortably and independently within the place they know best: their...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
L S Care · The Quadrus Centre, Boldon Colliery, South Tyneside, NE35 9PF
Home care · CQC Outstanding · Run by L S Care Limited
L S Care provides care and support in people's own homes in Boldon Colliery and across South Tyneside. We work with older people, people living with dementia, adults with learning disabilities, autistic adults, people managing mental...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
St Anne's Community Services- · Unit 4, Boldon Colliery, South Tyneside, NE35 9PF
Home care · CQC Good · Run by St Anne's Community Services
We at St Anne's Community Services South Tyneside are proud to provide compassionate home care across Boldon Colliery and the wider South Tyneside community, supporting individuals to live well and independently in the place they know...
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults
St Anne's Community Services - Sunderland · Unit 4, Boldon Colliery, South Tyneside, NE35 9PF
Home care · CQC Good · Run by St Anne's Community Services
Here at St Anne's Community Services in Boldon Colliery, South Tyneside, we provide home care support to people across our local area who need a little extra help to live well in their own homes. We work with older people, younger adults,...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Younger Adults
Kymel House · Kymel House, East Boldon, South Tyneside, NE36 0RY
Home care · Run by Angels Healthcare Ltd
We are the care team at Kymel House in East Boldon, supporting people in their own homes across South Tyneside and the surrounding area. We work with older people and younger adults, people living with dementia or a mental health...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Campbell Court · Penrith Road, Hebburn, South Tyneside, NE31 2RG
Home care · CQC Good · Run by Springfield Home Care Services Limited
Campbell Court provides care and support in people's own homes in Hebburn and across South Tyneside. Staying at home is what most people want, and our job is to make that a dependable option rather than one that gradually stops working. We...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Cera · Suite 1, Jarrow, South Tyneside, NE32 3DT
Home care · CQC Requires improvement · Run by Cera Homecare Limited
We are the South Tyneside team of Cera, supporting people in their own homes in Jarrow and across the borough. The people we visit cover a broad range. Most are older adults, a good number living with dementia. We also support people with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Creative Support - Danesfield · Field Terrace, Jarrow, South Tyneside, NE32 5BR
Home care · CQC Good · Run by Creative Support Limited
Creative Support provides support to adults in their own homes in Jarrow and the surrounding part of South Tyneside. We work with younger adults, adults with learning disabilities and autism, people managing mental health conditions,...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Hagan Hall · Wardens Flat, Jarrow, South Tyneside, NE32 4PR
Home care · CQC Good · Run by South Tyneside MBC
Hagan Hall provides care to people in their own homes in Jarrow and across South Tyneside. Home is where most people want to stay, and our job is to make that a practical option rather than a hopeful one. Our visits are shaped around the...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Springfield Healthcare · Clervaux Exchange, Jarrow, South Tyneside, NE32 5UP
Home care · Run by Springfield Home Care Services Limited
We are Springfield Healthcare in South Tyneside, based in Jarrow and supporting people in their own homes across the borough. We work with older people and people living with dementia, adults with a learning disability and autistic adults,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Amna Care Domiciliary · Unit 1, South Shields, South Tyneside, NE33 5RD
Home care · CQC Good · Run by Amna Care Domiciliary Ltd
Amna Care Domiciliary provides care and support to people in their own homes in South Shields and across South Tyneside. Home care is what we do and the only thing we do. People come to us because they want to carry on living where they...
Clasper Court · Clasper Court Extra Care, South Shields, South Tyneside, NE33 1LN
Home care · CQC Good · Run by South Tyneside MBC
Clasper Court in South Shields provides care and support to people living in their own homes here. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people living with mental ill...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Combined Touch Community Interest Company · 31-33 Gaskell Avenue, South Shields, South Tyneside, NE34 9TQ
Home care · CQC Good · Run by Combined Touch Community Interest Company
We at Combined Touch Community Interest Company are proud to provide compassionate home care across South Shields and the wider South Tyneside area, supporting people to live well and safely within the place they know best: their own home....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Human Support Group · Unit 2.16, South Shields, South Tyneside, NE33 1SA
Home care · CQC Good · Run by The Human Support Group Limited
We at Human Support Group South Tyneside are a dedicated home care agency supporting people across South Shields and the wider South Tyneside area to live well in the comfort and familiarity of their own homes. Our approach centres on...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
North Haven Care and Support · Unit 2.32, South Shields, South Tyneside, NE33 1SA
Home care · CQC Good · Run by North Haven Care and Support Ltd
We at North Haven Care and Support are proud to provide compassionate home care across South Shields and the wider South Tyneside community, helping people to live well and safely in the place they know best: their own home. As a home care...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Real Life Options · 1 Ground Floor, South Shields, South Tyneside, NE33 2QU
Home care · CQC Good · Run by Real Life Options
We provide support at home across South Tyneside, working with older people and younger adults, including people living with dementia, people with mental health conditions, people with physical disabilities and people with visual or...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, England Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few South Tyneside agencies publish a rate.	£25.00 to £34.90 an hour
What South Tyneside pays Average hourly rate, October 2026.	£25.78 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Cera South Tyneside, 18 September 2026, Requires improvement
Campbell Court, 14 May 2025, Good
St Anne's Community Services- South Tyneside, 13 September 2023, Good

Longest since a report

Creative Support - Danesfield, 9 July 2019, Good
Bluebird Care South Tyneside, Newcastle and Darlington, 24 October 2019, Outstanding
L S Care Limited, 16 November 2019, Outstanding

Frequently asked questions about home care in South Tyneside

How many home care agencies are there in South Tyneside?

South Tyneside has 17 CQC registered home care agencies: 2 Outstanding, 12 Good, 1 Requires improvement, 2 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in South Tyneside?

Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few South Tyneside agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in South Tyneside were inspected most recently?

Cera South Tyneside (18 September 2026), Campbell Court (14 May 2025) and St Anne's Community Services- South Tyneside (13 September 2023) have the most recent CQC reports.