Human Support Group Limited
Human Support Group Limited is a home care agency in South Shields, South Tyneside (NE33 1SA). It holds a CQC rating of Good.
About Human Support Group Limited
We at Human Support Group South Tyneside are a dedicated home care agency supporting people across South Shields and the wider South Tyneside area to live well in the comfort and familiarity of their own homes. Our approach centres on personalised home care that adapts to each individual, whether they are an older person, a younger adult, or someone navigating a long term health condition. Operating throughout the NE postcode area, our team travels to residents across South Shields and neighbouring communities in the North East, bringing care directly to the doorstep. This means the people we support remain surrounded by the homes they love, the neighbourhoods they know, and the routines that give their days meaning. For families, it offers the reassurance that a loved one can stay where they feel most themselves, with trusted support arriving when it is needed. Our specialisms reflect the diverse needs of the community we serve. We provide older person care and general home care, alongside experienced support for those living with dementia. We also work with adults managing mental health needs, physical disabilities, and visual or hearing impairments, and we extend our care to younger adults who benefit from tailored support at home. In practice, this means our care workers take time to understand each person's history, preferences, and daily rhythms, whether that involves gentle prompts and reassurance for someone with memory difficulties, practical assistance with mobility, sensitive communication for those with sensory impairments, or companionship that lifts the spirit. Families are kept informed and involved, so care plans evolve as circumstances change and everyone feels part of the journey. The Care Quality Commission has rated us Good overall following our most recent inspection in February 2022, with Good ratings across the Safe, Effective, Caring, and Responsive domains. The Well led domain was identified as requiring improvement, and we take that feedback seriously as part of our ongoing commitment to strengthening how we lead and develop our team. For families, the overall Good rating reflects care that is safe, delivered by a workforce with the right skills, offered with genuine kindness, and shaped around the needs of each person we support. If you are exploring home care options in South Shields or elsewhere in South Tyneside for someone you love, we would be glad to talk with you. Choosing care is a significant decision, and we are here to listen, answer your questions, and help you understand how thoughtful support at home could make a real difference to your family.
Care provided at Human Support Group Limited
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 February 2022
Read the full inspection report on the CQC website.
Common questions about Human Support Group Limited
Where is Human Support Group Limited located?
Human Support Group Limited is a home care agency based in South Shields, South Tyneside (NE33 1SA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Human Support Group Limited provide?
Human Support Group Limited is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Human Support Group Limited's CQC rating?
Human Support Group Limited is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 February 2022. You can read the full CQC report from the link on this page.
Does Human Support Group Limited provide dementia care?
Yes. Human Support Group Limited supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Human Support Group Limited
Can they support someone living with dementia at home?
Yes. Yes. Human Support Group Limited - South Tyneside is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Human Support Group Limited - South Tyneside covers roughly 10 miles from South Shields.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Human Support Group Limited - South Tyneside has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Human Support Group Limited - South Tyneside. Actual fees depend on the room, the level of care and how it is funded.
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