St Anne's Community Services - Sunderland
St Anne's Community Services - Sunderland is a home care agency in Boldon Colliery, South Tyneside (NE35 9PF). It holds a CQC rating of Good.
About St Anne's Community Services - Sunderland
Here at St Anne's Community Services in Boldon Colliery, South Tyneside, we provide home care support to people across our local area who need a little extra help to live well in their own homes. We work with older people, younger adults, people with learning disabilities or autism, and those living with mental health conditions, so our work is varied and the people we support are very much at the heart of everything we do. We know that inviting someone into your home, or making the decision to arrange care for a loved one, is not something anyone takes lightly. That is why we try to make the whole process as straightforward and as human as possible. We take time to understand what matters to each person, what their routines look like, what they enjoy, and how they like things done. Care that fits around someone's life tends to work far better than care that asks people to fit around it. Our team works hard to build genuine relationships with the people they support. Continuity matters to us. Where we can, we aim for people to see familiar faces rather than a constant stream of different carers, because trust takes time to build and we think that trust is really what good care is built on. We are pleased to have received a rating of Good from the Care Quality Commission, which reflects the commitment our staff bring to their work every day. But we never see a good rating as a reason to stop improving. We regularly listen to feedback from the people we support and their families, and we use that to keep getting better. If you would like to find out more about how we might be able to help you or someone close to you, we would be very happy to have a conversation.
Care provided at St Anne's Community Services - Sunderland
- Older person care
- Mental health care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 17 January 2020
Read the full inspection report on the CQC website.
Common questions about St Anne's Community Services - Sunderland
Where is St Anne's Community Services - Sunderland located?
St Anne's Community Services - Sunderland is a home care agency based in Boldon Colliery, South Tyneside (NE35 9PF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does St Anne's Community Services - Sunderland provide?
St Anne's Community Services - Sunderland is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is St Anne's Community Services - Sunderland's CQC rating?
St Anne's Community Services - Sunderland is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 January 2020. You can read the full CQC report from the link on this page.
Questions families ask about St Anne's Community Services - Sunderland
Can they support someone living with dementia at home?
No. St Anne's Community Services - Sunderland does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. St Anne's Community Services - Sunderland covers roughly 10 miles from Boldon Colliery.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
St Anne's Community Services - Sunderland has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from St Anne's Community Services - Sunderland. Actual fees depend on the room, the level of care and how it is funded.
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