Home Care in Newcastle upon Tyne
Newcastle upon Tyne has 48 CQC registered home care agencies. 34 are rated Good, 4 Outstanding, 1 Inadequate, and 9 have not yet been rated. 33 of the 48 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Newcastle upon Tyne at a glance
What the numbers say about home care in Newcastle upon Tyne.
- Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies.
- People aged 75 and over: 23,100. Rising to 27,900 by 2035, up 21%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 3,800 by 2035, up 22%
- People aged 85 and over: 6,500. Rising to 8,800 by 2035, up 35%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%.
- Agencies in Newcastle upon Tyne, last 12 months: 1 opened, 5 closed
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Planning and paying for care at home in Newcastle upon Tyne
Two things determine the shape of a home care package: how much help has been judged necessary, and where the money for it comes from. Both are established through free assessments, and doing them first prevents a lot of wasted conversations with agencies.
Asking for a care needs assessment
Anyone who appears to need care and support can request an assessment, regardless of income or savings and regardless of what they expect to be told. Newcastle upon Tyne City Council is responsible for carrying it out. A practitioner works through washing, dressing, medication, meals, mobility, continence and any overnight need, then records how much support is required and how often it is needed. That written outcome is what agencies should be quoting against, and having it makes the comparison between providers far more meaningful.
Who pays, and how much
A separate financial assessment measures income and capital against the national threshold. Households above it generally meet the cost in full, while those below receive a contribution on a sliding scale. Where the council does contribute, the help can be commissioned on your behalf or taken as a direct payment. A direct payment leaves the choice of agency with you, which means the whole of this list stays open rather than only those already holding a contract.
What drives the weekly figure
Because support at home is billed against time rather than accommodation, the total follows the length of each visit, the number of visits in a day, and whether nights, weekends or a second carer are required. Ask several agencies to quote in writing on an identical pattern of calls, since otherwise you are comparing different things. Confirm how travel time, bank holidays and minimum call lengths are treated, and what notice either side has to give.
Choosing a provider in Newcastle upon Tyne and what to check
Making use of the ratings
Four agencies rated Outstanding and thirty four rated Good is a healthy field, and it means you can afford to be particular. Even so, a rating summarises one inspection on one date, so open the report and see what inspectors actually looked at. Where a provider has been rated Inadequate the report sets out exactly what was found, and that detail deserves reading rather than assuming. The nine agencies with no published rating are usually recent registrations, and for those the useful questions concern the registered manager and how long the agency has operated.
The questions that tell you most
Ask how many different carers would come over a fortnight and how continuity is protected through sickness and leave. Ask whether the agency genuinely has capacity in the slots you need, because early mornings and evenings are where availability fails first. Ask who telephones if a visit is running late and who answers the phone at a weekend. Ask to see a sample care plan and check that it reads as a description of a person rather than a list of tasks against times.
48 home care in Newcastle upon Tyne
- Absolute Quality Care · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Ashdown Care · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Aspire Supported Living · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Be Caring Newcastle · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Ben Russell Carers · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Beyond The Care UK · Newcastle Upon Tyne, Newcastle upon Tyne
- Bluebird Care Newcastle West · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Burnfoot Court · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Calderdale Home Care - Newcastle · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Care at Home Reablement Service · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Care In My Home · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Care Quality Services Newcastle · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Caremark Newcastle · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Cherubim Healthcare · Newcastle Upon Tyne, Newcastle upon Tyne
- Comfort Call Bowmont House · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Comfort Call - Kilbourn House · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Comfort Call Newcastle · Newcastle upon Tyne, Newcastle upon Tyne · CQC Good
- Dale Care - Newcastle (Extra Care/Homecare) · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Elderflower Care Services North East · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Great North Home Care · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Hales Group - Newcastle · Newcastle Upon Tyne, Newcastle upon Tyne
- Helping Hands Newcastle · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Home Instead Senior Care · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Outstanding
- JohnJasper Care · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Karrthikeya Health Care · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Inadequate
- KD Care Services · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Keyspring Care · Newcastle Upon Tyne, Newcastle upon Tyne
- Lincoln Healthcare Group · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Log4Health · Newcastle Upon Tyne, Newcastle upon Tyne
- Longworth CMS · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Outstanding
- My Versatile Healthcare · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- New Beginnings North East · Newcastle Upon Tyne, Newcastle upon Tyne
- Newcastle Learning Disabilities Service. · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- NIHUDE SERVICES · Newcastle Upon Tyne, Newcastle upon Tyne
- Philip Parkinson Homecare · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Primary Care Recruitment · Newcastle Upon Tyne, Newcastle upon Tyne
- Prism Care (North East) CIC · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Real Life Options - Newcastle and Durham · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- Springfield Healthcare (Newcastle) · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- St Anthony of Padua Care Services · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Outstanding
- St Cuthberts Care Supported Living · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Outstanding
- Standby Healthcare · Newcastle Upon Tyne, Newcastle upon Tyne
- SureCare Newcastle and North Tyneside · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- The Beacon · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- The Care and Support Group Tyneside · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- The Learning Support Centre · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- United Response - Newcastle DCA · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
- YourLife (Gosforth) · Newcastle Upon Tyne, Newcastle upon Tyne · CQC Good
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, England Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few Newcastle upon Tyne agencies publish a rate. | £25.00 to £34.90 an hour |
| What Newcastle upon Tyne pays Average hourly rate, October 2026. | £20.36 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Care Quality Services Newcastle, 10 March 2026, Good
- Karrthikeya Health Care Limited, 3 March 2026, Inadequate
- Dale Care - Newcastle (Extra Care/Homecare), 8 November 2025, Good
Longest since a report
- Home Instead Senior Care, 24 March 2018, Outstanding
- St Anthony of Padua Care Services, 29 March 2018, Outstanding
- Longworth CMS Ltd, 17 August 2018, Outstanding
Frequently asked questions about home care in Newcastle upon Tyne
How many home care agencies are there in Newcastle upon Tyne?
Newcastle upon Tyne has 48 CQC registered home care agencies: 4 Outstanding, 34 Good, 1 Inadequate, 9 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Newcastle upon Tyne?
Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few Newcastle upon Tyne agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Newcastle upon Tyne were inspected most recently?
Care Quality Services Newcastle (10 March 2026), Karrthikeya Health Care Limited (3 March 2026) and Dale Care - Newcastle (Extra Care/Homecare) (8 November 2025) have the most recent CQC reports.