Helping Hands Newcastle
Helping Hands Newcastle is a home care agency in Newcastle Upon Tyne, Newcastle upon Tyne (NE6 5LQ). It holds a CQC rating of Good.
About Helping Hands Newcastle
Helping Hands provides care at home across Newcastle upon Tyne and the surrounding area, from short daily visits through to live in support for people who need someone with them throughout the day and night. Most of our work is with older people, and a great deal of it is with people living with dementia. Familiarity is what makes that work, so we match carers to households carefully and keep those pairings steady rather than filling gaps with whoever is free. We also support adults with a learning disability or autism, people living with mental health needs, adults with a physical disability and people with a visual or hearing impairment, adapting how we communicate and how we work around someone's home. Younger adults are part of our work as well. Support covers personal care, medication, meals, housework and shopping, and just as importantly the things that keep someone connected, from getting out to an appointment or a group to simply having a proper conversation during the day. We start with an honest assessment rather than a sales pitch, and if what someone needs is not what we do best, we will say so. Our most recent overall rating from the Care Quality Commission was good. If you are looking at care at home in Newcastle, please get in touch and we will arrange to visit you.
Care provided at Helping Hands Newcastle
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 19 July 2023
Read the full inspection report on the CQC website.
Common questions about Helping Hands Newcastle
Where is Helping Hands Newcastle located?
Helping Hands Newcastle is a home care agency based in Newcastle Upon Tyne, Newcastle upon Tyne (NE6 5LQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands Newcastle provide?
Helping Hands Newcastle is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Helping Hands Newcastle's CQC rating?
Helping Hands Newcastle is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 July 2023. You can read the full CQC report from the link on this page.
Does Helping Hands Newcastle provide dementia care?
Yes. Helping Hands Newcastle supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands Newcastle
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Newcastle is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Newcastle covers roughly 10 miles from Newcastle Upon Tyne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Helping Hands Newcastle has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Helping Hands Newcastle. Actual fees depend on the room, the level of care and how it is funded.
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