Which home care agencies serve Street?

Eleven home care agencies registered with the Care Quality Commission appear in this listing. They include New Vision Care Services, Eternity Care Ltd, Orchard Home Care Services Limited, Humanicare Limited, Medsolve (UK) Limited and TLC Community Services Limited, alongside more recently registered providers. Each has a profile showing its current rating and, where an inspection has taken place, a link to the report. Check coverage with each agency directly, because the areas served differ.

What should I ask a home care agency in Street before signing up?

Ask how many different carers would come in a typical fortnight and whether you are told in advance who is visiting, since continuity matters more than almost anything else. Ask what the agency does when a carer is off sick and how quickly a replacement is found. Ask who writes and reviews the care plan, how medication is recorded and how concerns are handled. Ask for the hourly rates in writing, including evenings and weekends, and check the notice needed to change or cancel visits.

What is the difference between a care home and a nursing home?

A residential care home provides accommodation with help for everyday living such as washing, dressing, meals, medication and company, with care staff on duty at all hours. A nursing home offers the same and also has registered nurses on site for clinical needs such as complex wounds or an unstable long term condition. Home care is different again, because the person stays in their own home and carers visit at agreed times. Many families begin with home care and think about a move only when visits no longer give enough cover.

Can Somerset Council help pay for care at home?

It can, where a care needs assessment identifies eligible needs and a financial assessment shows the person qualifies for help with the cost. Income, savings and any property are taken into account when the contribution is calculated. Council funding reaches up to the rate set for the assessed level of need, so hours beyond that are usually paid for privately. Ask for the figures and the agreed hours in writing before care begins, and ask how a change in need would be reviewed.

How do I arrange a care needs assessment in Street?

Contact the adult social care team at Somerset Council and ask for an assessment for yourself or the person you support. It is free and open to anyone who appears to need care and support, whatever their savings, so it is worth requesting even if you intend to pay privately. The assessment can take place at home or ahead of a hospital discharge, and notes about which parts of the day are hardest help the assessor build an accurate picture. Ask for the written outcome once it is complete.

How far in advance should home care be arranged?

Start as soon as the gaps in someone's day become clear rather than waiting for a fall or an admission to force the issue. In a smaller area the number of agencies able to cover early mornings and evenings is limited, so the times you want may not be free straight away. A few weeks of notice allows an assessment to be completed, agencies to be compared and a care plan agreed without pressure. If a hospital discharge is coming, tell the ward and the council early so support is ready beforehand.

Home Care in Street

Street has 11 CQC registered home care agencies. 9 are rated Good, and 2 have not yet been rated. 6 of the 11 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Street at a glance

What the local numbers say about home care in Street, to help you judge the options below.

Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies.
People aged 75 and over: 58,300. Rising to 68,700 by 2035, up 18%
Living with dementia, aged 65 and over (estimate): 7,500. Rising to 9,300 by 2035, up 24%
People aged 85 and over: 14,200. Rising to 20,600 by 2035, up 44%
Dementia diagnosis rate: 71%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 3 opened, 4 closed. 54 registered today.
Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is about 1 miles away (1.1 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

What home care in Street involves and what to look for

Home care means carers coming to a person's own home at agreed times rather than that person moving anywhere. It might be a single morning call to help with washing, dressing and medication, or four visits spread across the day, and it usually works alongside what family already do rather than replacing it. What it does not provide is someone on the premises through the night, unless a live in or waking night arrangement is agreed separately. Being clear about that shapes which of the eleven agencies listed here are worth approaching.

What the inspection ratings show

Every agency on this page is registered with the Care Quality Commission. Nine are rated Good, among them New Vision Care Services, Eternity Care Ltd, Orchard Home Care Services Limited, Humanicare Limited, Medsolve (UK) Limited and TLC Community Services Limited. Two, including Easton Care Ltd, have not yet been rated, which in domiciliary care usually means the agency registered recently rather than anything more than that. A rating summarises five separate judgements about safety, effectiveness, care, responsiveness and leadership, and the published report sets out the reasoning behind each. For an agency without a report yet, ask the manager how staff are recruited, trained and supervised, and what checks the agency runs on its own performance.

The questions that separate one agency from another

Ask how many different carers would visit across a fortnight and whether you are told in advance who is coming, because continuity is what most families end up valuing above everything else. Ask what happens when a carer is off sick and how quickly cover is arranged. Ask how late a call can run before someone rings to explain, how medication is recorded, and how a concern is raised and answered. Ask, too, how far the agency travels, since coverage in a smaller area can be the deciding factor.

Getting an assessment and funding care at home in Street

Two assessments determine what a care package contains and who pays for it. Neither is instant, so both are better started before the need turns urgent.

Requesting a care needs assessment

A care needs assessment is free and open to anyone who appears to need care and support, with no savings test to qualify. Somerset Council is the authority that carries out the assessment for people living in Street and decides which needs are eligible for funded support. The assessor works through washing, dressing, meals, medication, mobility and safety at home, and asks what the person wants their day to look like, then records the eligible needs in writing. Keep that record, because the hours and tasks in any package come from it, and an unpaid carer can request a separate carer's assessment of their own.

What care at home costs

A financial assessment then considers income, savings and property to establish the person's contribution. Where the council funds a package, it pays up to the rate it has set for the assessed level of need, and anyone arranging care privately contracts with the agency directly. Agencies serving Street generally charge an hourly rate, often higher at evenings, weekends and bank holidays, with short calls sometimes subject to a minimum charge. Ask for the rates in writing, along with whether travel time is charged, what happens if a visit overruns, and how much notice is needed to change or cancel a call.

11 home care in Street

Medsolve (UK) · Chester Le Street, County Durham · CQC Good
Easton Care · Chester Le Street, County Durham
New Vision Care Services · Chester Le Street, County Durham · CQC Good
Baobab Social Care · Street, Somerset
Office NE · Chester Le Street, County Durham · CQC Good
Humanicare · Street, Somerset · CQC Good
TLC Community Services · Chester Le Street, County Durham · CQC Good
Eternity Care · Chester Le Street, Gateshead · CQC Good
North East Autism Society · Chester Le Street, County Durham · CQC Good
Safe & Sound Homecare Services · Street, Somerset · CQC Good
Orchard Home Care Services · Chester Le Street, County Durham · CQC Good

What home care costs

Type of care	What it costs
Hourly care visits, England Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few County Durham agencies publish a rate.	£25.00 to £34.90 an hour
What County Durham pays Average hourly rate, October 2026.	£22.83 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Medsolve (UK) Limited, 4 February 2026, Good
TLC Community Services Limited, 30 January 2026, Good
New Vision Care Services, 14 January 2026, Good

Longest since a report

Safe & Sound Homecare Services (Street) Ltd, 23 June 2022, Good
Office NE, 2 February 2023, Good
Humanicare Limited, 24 May 2023, Good

Frequently asked questions about home care in Street

How many home care agencies are there in Street?

Street has 11 CQC registered home care agencies: 9 Good, 2 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Street?

Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few County Durham agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Street were inspected most recently?

Medsolve (UK) Limited (4 February 2026), TLC Community Services Limited (30 January 2026) and New Vision Care Services (14 January 2026) have the most recent CQC reports.

Local care news in Somerset

New 20 bed care home registered with CQC in Somerset: St Georges Care Home (5 November 2026)

More local care news for Somerset

Home Care near Street

Wells