TLC Community Services
TLC Community Services is a home care agency in Chester Le Street, County Durham (DH7 6DJ). It holds a CQC rating of Good.
About TLC Community Services
We are TLC Community, providing care to people in their own homes across Chester le Street and the wider County Durham area. We support older people and younger adults, people living with dementia or a mental health condition, people with a physical disability, and people with a visual or hearing impairment. What we do is practical. Visits cover personal care, support with medication, meals and drinks, help with the house and the shopping, and support to get out to appointments or simply out of the front door for a while. We agree the shape of it with the person, and with their family where they want that, then adjust it as circumstances change. Our starting point is always the person's own routine rather than our convenience. Somebody who has always been up early does not want to wait for a mid morning round, so we build the rota around households wherever we can and we ring ahead when something has slipped. We keep teams small and consistent. Letting somebody into your home to help you wash and dress asks a good deal of trust, and trust is built by familiar faces rather than by policies. Our most recent inspection by the Care Quality Commission rated us good overall. Please get in touch if you would like to talk about care at home in County Durham.
Care provided at TLC Community Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 30 January 2026
Read the full inspection report on the CQC website.
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Common questions about TLC Community Services
Where is TLC Community Services located?
TLC Community Services is a home care agency based in Chester Le Street, County Durham (DH7 6DJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does TLC Community Services provide?
TLC Community Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is TLC Community Services's CQC rating?
TLC Community Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 January 2026. You can read the full CQC report from the link on this page.
Does TLC Community Services provide dementia care?
Yes. TLC Community Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about TLC Community Services
Can they support someone living with dementia at home?
Yes. Yes. TLC Community Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. TLC Community Services Limited covers roughly 10 miles from Chester Le Street.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
TLC Community Services Limited has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from TLC Community Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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