Deaconstar
Deaconstar is a home care agency in Bishop Auckland, County Durham (DL14 6FQ). It holds a CQC rating of Good.
About Deaconstar
We at Deaconstar are proud to provide compassionate home care across Bishop Auckland and the surrounding County Durham communities, supporting people to live well and independently in the comfort of their own homes. Based in the DL postcode area, our team works throughout Bishop Auckland and its neighbouring villages, bringing personalised support directly to the doorsteps of those who need it. Operating from a familiar North East setting means we understand the local community, the rhythms of daily life here, and the importance of keeping people connected to the places, people, and routines they hold dear. Home care allows the people we support to remain in surroundings filled with memories, comfort, and a true sense of belonging. Our specialism lies in delivering thoughtful home care, with particular expertise in supporting adults with learning disabilities and autism. In practice, this means we take the time to truly get to know each person we visit, learning their preferences, communication styles, interests, and the goals that matter most to them. For some, our support might focus on building confidence with everyday tasks such as cooking, personal care, or managing the home. For others, it might involve encouragement to pursue hobbies, attend community activities, maintain friendships, or simply enjoy a familiar routine. We believe that good care is led by the person receiving it, and we work closely with families to ensure that the support we provide reflects what genuinely matters to their loved one. For families, choosing home care can feel like a significant step, and we recognise the trust placed in us when we cross the threshold of someone's home. We aim to be a reassuring, consistent presence, offering not only practical assistance but also companionship, dignity, and respect. Whether support is needed for a few hours each week or more regularly throughout the day, our approach remains the same: warm, person centred, and tailored to the individual. The Care Quality Commission rated Deaconstar as Good across every category at its most recent inspection in December 2023, including Safe, Effective, Caring, Responsive, and Well led. This consistent rating across all five domains reflects an approach to care that is dependable in every dimension, from the safety practices that protect those we support, to the leadership that guides our team, to the genuine warmth our staff bring to each visit. For families weighing their options, this independent assurance offers meaningful peace of mind that the care provided is of a reliable, recognised standard. If you are exploring home care for yourself or someone you love in Bishop Auckland or the wider County Durham area, we would be delighted to hear from you. Choosing the right support is deeply personal, and we are here to answer your questions, listen to your circumstances, and help you understand how we might be able to help. Please get in touch when you feel ready, and together we can take the next step at a pace that feels right for your family.
Care provided at Deaconstar
- Learning disability and autism support
- Covers approximately 10 miles
- Last CQC inspection: 23 December 2023
Read the full inspection report on the CQC website.
Common questions about Deaconstar
Where is Deaconstar located?
Deaconstar is a home care agency based in Bishop Auckland, County Durham (DL14 6FQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Deaconstar provide?
Deaconstar is registered to provide care in people’s own homes, with support that includes Learning disability and autism support. The full list of services is shown on this page.
What is Deaconstar's CQC rating?
Deaconstar is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 December 2023. You can read the full CQC report from the link on this page.
Questions families ask about Deaconstar
Can they support someone living with dementia at home?
No. Deaconstar Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Deaconstar Limited covers roughly 10 miles from Bishop Auckland.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Deaconstar Limited has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Deaconstar Limited. Actual fees depend on the room, the level of care and how it is funded.
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