Positive Care and Support
Positive Care and Support is a home care agency in Bishop Auckland, County Durham (DL14 6FQ). It holds a CQC rating of Good.
About Positive Care and Support
Positive Care and Support provides support at home for people in Bishop Auckland and across County Durham. We work with older people, younger adults and people who have a learning disability or autism, supporting them in their own homes and out in their own communities. Our purpose is to make ordinary life workable rather than to run anybody's life for them. For some people that means help with personal care and daily routines. For others it means doing a weekly shop and cooking properly instead of relying on ready meals, keeping on top of bills and appointments, getting to a job or a course, or carrying on with an activity that somebody has always done. We are careful about the line between supporting a person and taking over, because that line is easily crossed by staff who are in a hurry to be helpful. We pay close attention to how people communicate, which is not always through words, and we take the time needed to get it right. Plans are written with the person, reviewed honestly and changed when they stop fitting. We also work alongside families and with social work and health colleagues, since joined up support is what tends to last. Our most recent overall rating from the Care Quality Commission is good. We keep examining our own practice, particularly around choice and independence, where any provider can drift. If you would like to talk about support for yourself or someone in your family, we are happy to meet and explain how we work.
Care provided at Positive Care and Support
- Older person care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 9 June 2023
Read the full inspection report on the CQC website.
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Common questions about Positive Care and Support
Where is Positive Care and Support located?
Positive Care and Support is a home care agency based in Bishop Auckland, County Durham (DL14 6FQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Positive Care and Support provide?
Positive Care and Support is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is Positive Care and Support's CQC rating?
Positive Care and Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 June 2023. You can read the full CQC report from the link on this page.
Questions families ask about Positive Care and Support
Can they support someone living with dementia at home?
No. Positive Care and Support Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Positive Care and Support Ltd covers roughly 10 miles from Bishop Auckland.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Positive Care and Support Ltd has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Positive Care and Support Ltd. Actual fees depend on the room, the level of care and how it is funded.
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