Premier Community Care
Premier Community Care is a home care agency in Bishop Auckland, County Durham (DL14 6XB). It holds a CQC rating of Good.
About Premier Community Care
We are Premier Community Care, a home care agency in Bishop Auckland, County Durham. We support people in their own homes, working with older people and younger adults, people living with dementia, adults with learning disabilities and autistic adults, people managing a mental health condition, people with a physical disability or a sensory impairment, and people affected by eating disorders or by alcohol and drug misuse. Covering that breadth means our first question is never what we provide but what this particular person needs. An older person finding the mornings hard and a younger adult building a working life around their support have almost nothing in common as pieces of work, and running both through one template serves neither. What stays the same is how we try to work. Arrive when we said we would. Send people the household already knows. Adapt to how somebody communicates rather than expecting them to adapt to us. Raise a concern early rather than waiting for it to be obvious. We work alongside families, GPs, community teams, clinical staff and social workers, and we review arrangements as circumstances change. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Premier Community Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 9 June 2023
Read the full inspection report on the CQC website.
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Common questions about Premier Community Care
Where is Premier Community Care located?
Premier Community Care is a home care agency based in Bishop Auckland, County Durham (DL14 6XB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Premier Community Care provide?
Premier Community Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Premier Community Care's CQC rating?
Premier Community Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 June 2023. You can read the full CQC report from the link on this page.
Does Premier Community Care provide dementia care?
Yes. Premier Community Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Premier Community Care
Can they support someone living with dementia at home?
Yes. Yes. Premier Community Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Premier Community Care covers roughly 10 miles from Bishop Auckland.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Premier Community Care has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Premier Community Care. Actual fees depend on the room, the level of care and how it is funded.
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