Newbus
Newbus is a home care agency in Middlesbrough, Redcar and Cleveland (TS6 6UT). It holds a CQC rating of Good.
About Newbus
At Newbus Middlesbrough, we provide home care across Middlesbrough, Redcar and Cleveland, supporting people to live well in the comfort of their own homes. We work with older adults, younger adults, people living with dementia and those experiencing mental health challenges, tailoring our support to each person as an individual rather than fitting them into a one size fits all approach. We know that inviting a care agency into your home is a significant decision, and we take that trust seriously. Our team works hard to build genuine relationships with the people we support and their families, taking the time to understand what matters most to each person, how they like their day to look and what independence means to them. Good care is not just about the practical tasks; it is about how someone feels at the end of a visit. For those living with dementia, we understand how important familiarity and consistency are, so we focus on continuity and on communicating in ways that feel calm and reassuring. When supporting people with mental health needs, we take a thoughtful, unhurried approach, following the lead of the person we are working with rather than imposing a fixed routine. We are proud that our most recent Care Quality Commission inspection rated us as good across the board. That matters to us, not as a badge to display, but because it reflects the consistent effort our team puts in day to day to make sure the people we support are safe, well looked after and treated with respect. If you are looking for home care in Middlesbrough or the wider Redcar and Cleveland area, we would be very happy to have a conversation about how we might be able to help. Every enquiry is handled with care and without pressure.
Care provided at Newbus
- Older person care
- Dementia care
- Mental health care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 15 January 2025
Read the full inspection report on the CQC website.
Common questions about Newbus
Where is Newbus located?
Newbus is a home care agency based in Middlesbrough, Redcar and Cleveland (TS6 6UT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Newbus provide?
Newbus is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Younger adults care. The full list of services is shown on this page.
What is Newbus's CQC rating?
Newbus is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 January 2025. You can read the full CQC report from the link on this page.
Does Newbus provide dementia care?
Yes. Newbus supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Newbus
Can they support someone living with dementia at home?
Yes. Yes. Newbus Middlesbrough is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Newbus Middlesbrough covers roughly 10 miles from Middlesbrough.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Newbus Middlesbrough has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Newbus Middlesbrough. Actual fees depend on the room, the level of care and how it is funded.
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