BJP Home Support

BJP Home Support is a home care agency in Guisborough, Redcar and Cleveland (TS14 6BS). It holds a CQC rating of Outstanding.

About BJP Home Support

At BJP Home Support, we provide care in the place that matters most to the people we support: their own home. Based in Guisborough, in the heart of Redcar and Cleveland, we work with individuals across a wide range of needs and circumstances, ensuring that everyone we support can live as independently and comfortably as possible. We support older adults, people living with dementia, those with learning disabilities or autism, and individuals managing mental health conditions, physical disabilities, or visual and hearing impairments. We also work with younger adults, and with people facing challenges related to eating disorders or alcohol and drug misuse. Our approach is shaped around the individual, not a set template, because we know that no two people's lives or needs are the same. We are proud to have been rated Outstanding by the Care Quality Commission, a reflection of the genuine effort our team puts into every visit, every conversation, and every relationship we build with the people in our care and their families. That rating means a great deal to us, but what matters more is that the people we support feel safe, heard, and respected on a day to day basis. Home care, done well, is about trust. It means turning up reliably, listening carefully, and treating people with real dignity in their own space. We take that responsibility seriously. Families often tell us that knowing someone they trust is coming through the door makes an enormous difference, and that is exactly the kind of reassurance we aim to provide. If you are looking for support for yourself or someone close to you, we would always encourage you to get in touch for a conversation. We are here, we are local, and we genuinely want to help.

Care provided at BJP Home Support

Read the full inspection report on the CQC website.

Common questions about BJP Home Support

Where is BJP Home Support located?

BJP Home Support is a home care agency based in Guisborough, Redcar and Cleveland (TS14 6BS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does BJP Home Support provide?

BJP Home Support is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is BJP Home Support's CQC rating?

BJP Home Support is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 12 May 2023. You can read the full CQC report from the link on this page.

Does BJP Home Support provide dementia care?

Yes. BJP Home Support supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about BJP Home Support

Can they support someone living with dementia at home?

Yes. Yes. BJP Home Support Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. BJP Home Support Limited covers roughly 10 miles from Guisborough.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North East

BJP Home Support Limited has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from BJP Home Support Limited. Actual fees depend on the room, the level of care and how it is funded.

More about the care at BJP Home Support

Dementia Care at BJP Home Support

Dementia support at home stands or falls on consistency, both of the people who turn up and of the order in which things happen. A carer who recognises early signs of agitation and knows to offer a cup of tea rather than press on will achieve far more. Dementia care is among the registered activities at BJP Home Support. Ask what dementia training carers receive, how they handle refusal of personal care, and what the agency does if someone begins leaving the house at night. Establish too how often the plan is reviewed and how continuity of carer is protected over time.

Home Care at BJP Home Support

Few decisions are easier to live with than one that lets someone stay put, and a home care package can be as light or as intensive as required. BJP Home Support in Guisborough is registered to provide home care, which covers personal care, medication support, meal preparation and practical help about the house. The Care Quality Commission rated the service outstanding when it inspected in May 2023, which is the highest of its four judgements. North East rates are typically quoted at £24 to £29 an hour, so weekly cost follows from how many calls are agreed. Ask how the care plan is written, how visits are logged, and who a family can ring at the weekend.

Older Person Care at BJP Home Support

Older people usually want the smallest amount of help that keeps them steady, perhaps a hand in the shower, a reminder about tablets and a hot meal at midday. BJP Home Support is registered for older person care in and around the town. Ask how visits are scheduled, how many carers would come in a typical week, and whether the agency can adjust the pattern as needs change. Evening, weekend and overnight availability should be confirmed early, along with how the office communicates delays. Across the North East, hourly rates generally sit between £24 and £29, and Redcar and Cleveland can carry out an assessment for anyone who may qualify for funding.

Mental Health at BJP Home Support

Routine, privacy and being treated as an adult rather than a patient go a long way for people living with mental ill health. Mental health is one of the categories BJP Home Support is registered for. Ask what training and experience staff have, how they respond when someone withdraws or stops engaging, and which professionals would be contacted in a crisis.

Visual and Hearing Impairment at BJP Home Support

A carer who says their name on arrival, keeps the room bright and never rearranges the furniture is doing most of what sensory loss requires. Visual and hearing impairment is a registered category for BJP Home Support. Families should ask how communication needs are recorded, whether written information comes in large print, and how carers check that what they said was heard.

Younger Adults at BJP Home Support

Support that suits someone of forty will look different from support designed for their grandmother, starting with timing and tone. Adults under 65 are one of the groups BJP Home Support is registered to assist. Ask how far calls can be shifted around work or study, whether carers are matched for age and interests, and what wider goals are written into the plan.

Learning Disability and Autism at BJP Home Support

Autistic adults and people with a learning disability tend to do best with support that is predictable, clearly explained and respectful of sensory limits. BJP Home Support is registered to work with this group. Redcar and Cleveland would usually commission such a package and review it annually, so ask how goals are set and how staff are prepared for one person's particular needs.

Physical Disability at BJP Home Support

How a person gets out of bed, into a chair and through a doorway shapes everything else about support at home. BJP Home Support is registered to support people with a physical disability. Ask whether carers are trained on the exact equipment in the house, whether two carers can attend when transfers need it, and how the plan keeps someone as independent as possible.

Explore more

More home care in Guisborough

Browse all home care in Guisborough.