Careline Homecare

Careline Homecare is a home care agency in Middlesbrough, Redcar and Cleveland (TS6 6TL). It holds a CQC rating of Good.

About Careline Homecare

Careline Homecare provides support at home for people in Middlesbrough and across Redcar and Cleveland. Our carers visit people where they live, helping with the parts of the day that have become difficult while leaving the rest well alone. The people we support include older people, many of them living with dementia, as well as younger adults, people with a learning disability or autism, people with a physical disability, people with sight or hearing loss, people managing mental health conditions and people working through difficulties with alcohol or drugs. With a range that wide we do not pretend one approach fits everybody, so we take time over the first conversation and over matching carers to the people they visit. Visits can cover personal care and medication, cooking, shopping and housework, support to get out into the community, or company for somebody who sees very few people in a week. Some people need one short call a day and others need several, or support overnight. We keep teams small and consistent, and we try to arrive when we said we would, which sounds basic and is the thing families most often say has gone wrong elsewhere. Our most recent overall rating from the Care Quality Commission is good. We treat it as the standard we are expected to hold rather than an achievement to display, and we keep asking the people we support whether we are doing what we promised. If you would like to discuss care at home in this area, we are happy to talk it through.

Care provided at Careline Homecare

Read the full inspection report on the CQC website.

Common questions about Careline Homecare

Where is Careline Homecare located?

Careline Homecare is a home care agency based in Middlesbrough, Redcar and Cleveland (TS6 6TL), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Careline Homecare provide?

Careline Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Careline Homecare's CQC rating?

Careline Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 March 2020. You can read the full CQC report from the link on this page.

Does Careline Homecare provide dementia care?

Yes. Careline Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Careline Homecare

Can they support someone living with dementia at home?

Yes. Yes. Careline Homecare (Middlesbrough) is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Careline Homecare (Middlesbrough) covers roughly 10 miles from Middlesbrough.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North East

Careline Homecare (Middlesbrough) has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Careline Homecare (Middlesbrough). Actual fees depend on the room, the level of care and how it is funded.

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