Candlelight 747 Healthcare
Candlelight 747 Healthcare is a home care agency in Newcastle Upon Tyne, North Tyneside (NE12 6DY). It holds a CQC rating of Requires Improvement.
About Candlelight 747 Healthcare
At Candlelight 747 Healthcare, we provide home care support to people living in Newcastle Upon Tyne and across North Tyneside. We work with older adults, younger adults, and people living with dementia, mental health conditions, physical disabilities, and visual or hearing impairments. Our aim is straightforward: to help people live as independently and comfortably as possible in their own homes, in the way that suits them best. We know that inviting a care worker into your home is a significant step, and we take that responsibility seriously. We try to build genuine relationships with the people we support and with their families, because good care depends on trust and consistency, not just on showing up on time. Our most recent CQC inspection resulted in a "requires improvement" rating, and we want to be honest about that. We have taken the findings seriously and are actively working through the areas identified. We believe transparency matters, and we would rather be straightforward with families than gloss over something important. The steps we are taking are practical and ongoing, and we are committed to demonstrating real progress. We support people with a wide range of needs, and we try to make sure our approach is shaped around the individual rather than a standard routine. Whether someone needs help with daily tasks, personal care, companionship, or more complex support, we look at what actually works for that person and their circumstances. If you are thinking about home care for yourself or someone you care about, we are happy to have an honest conversation with no pressure attached. We would rather you make the right choice for your situation than simply choose us by default. You can get in touch with our team in Newcastle and we will do our best to help you understand your options.
Care provided at Candlelight 747 Healthcare
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 25 June 2025
Read the full inspection report on the CQC website.
Common questions about Candlelight 747 Healthcare
Where is Candlelight 747 Healthcare located?
Candlelight 747 Healthcare is a home care agency based in Newcastle Upon Tyne, North Tyneside (NE12 6DY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Candlelight 747 Healthcare provide?
Candlelight 747 Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Candlelight 747 Healthcare's CQC rating?
Candlelight 747 Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 25 June 2025. You can read the full CQC report from the link on this page.
Does Candlelight 747 Healthcare provide dementia care?
Yes. Candlelight 747 Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Candlelight 747 Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Candlelight 747 Healthcare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Candlelight 747 Healthcare Ltd covers roughly 10 miles from Newcastle Upon Tyne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Candlelight 747 Healthcare Ltd has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Candlelight 747 Healthcare Ltd. Actual fees depend on the room, the level of care and how it is funded.
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