Can Knowsley Metropolitan Borough Council pay for home care?

It can, once a care needs assessment has identified eligible needs that support at home would meet. A financial assessment then looks at income and capital and works out the council contribution towards the cost of visits. The council may arrange an agency directly or offer a direct payment so the family can choose the provider. Anyone can ask for an assessment whatever their savings, and it costs nothing.

How do we arrange a care needs assessment in Knowsley?

Contact the adult social care team at Knowsley Metropolitan Borough Council and ask for an assessment of care and support needs. A relative, a GP or a hospital discharge team can make that request on someone's behalf. A practitioner will look at daily living, mobility, medication and the times of day when help is needed, then record which needs are eligible for support. A separate financial assessment decides what the person contributes.

How far ahead should we start looking for home care?

Start as soon as regular help looks likely, because morning and evening visit slots are booked up well in advance. A few weeks allows time to speak to more than one agency, read inspection reports and settle the funding position. If a hospital discharge is imminent, ask whether a short term package can be put in place while a longer arrangement is agreed. Notes from those first calls make the final choice much easier.

Which providers in Knowsley offer home care?

Twenty six home care agencies are listed on this page, each with a profile of its own. They include Caring Connections, Cera Prescot, Bailey Court and Derby Court, along with the rest of the list below. Every profile shows the current Care Quality Commission position and links to the published report where one exists. Comparing them side by side is the quickest way to see which agencies cover the visits required.

What should we ask a home care agency in Knowsley?

Ask how care workers are recruited, trained and supervised, and who covers a visit when someone is off sick. Ask how medication is handled and recorded, and how the agency responds to a late or missed call. Check the minimum visit length, the rates for weekends and bank holidays, and how much notice is needed to change times. Ask who would supervise the package and how often they review it with the family.

What is the difference between a care home and a nursing home?

A care home provides accommodation, meals and help with personal care such as washing, dressing and prompting medication. A nursing home offers the same and also has registered nurses on duty at all times for wound care, injections and complex medication. Home care differs from both, since the support comes to the person at home in planned visits. Families often begin with home care and consider a residential move only when visits no longer meet the need.

Home Care in Knowsley

Knowsley has 26 CQC registered home care agencies. 14 are rated Good, 2 Requires improvement, 1 Inadequate, and 9 have not yet been rated. 12 of the 26 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Knowsley at a glance

What the numbers say about home care in Knowsley.

Hourly care visits, North West: £25.00 to £28.90 an hour. Middle half of prices from 9 agencies.
People aged 75 and over: 12,000. Rising to 15,100 by 2035, up 26%
Living with dementia, aged 65 and over (estimate): 1,600. Rising to 2,000 by 2035, up 21%
People aged 85 and over: 3,100. Rising to 3,700 by 2035, up 18%
Dementia diagnosis rate: 68%. The NHS ambition is 67%.
Agencies in Knowsley, last 12 months: 0 opened, 0 closed

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Planning and Paying for Home Care in Knowsley

Support at home is bought in visits, so the cost rests on how often help is needed and how long each call must last. Working that out before ringing round makes every conversation with an agency shorter and far more useful.

Asking for a care needs assessment

Anyone who appears to need care and support can request an assessment, and a relative, a GP or a hospital team can ask on their behalf. It is free and does not depend on savings. Knowsley Metropolitan Borough Council social care team carries out that assessment and the financial assessment that follows, which decides how much the council contributes towards the cost of visits and how much the person pays themselves.

How funded support is arranged

Where support is funded, the council may commission an agency itself or offer a direct payment so the family can choose the provider and set the visit times. A direct payment brings more control and a little administration, so ask what help is available to manage one. Having eligible needs recorded is useful even for families paying privately, because circumstances change and the record saves repeating the process later.

What visits cost

Agencies charge by the hour or by the visit, and rates usually differ between weekdays, weekends and bank holidays. Ask for rates in writing, including any travel charge and the shortest visit an agency will accept, since a very short call rarely allows enough time for personal care done properly. Ask how much notice is needed to change or cancel a visit and what is charged during a hospital stay. Ask as well whether the rate changes when two care workers are needed for a safe transfer, since that doubles the cost of every call affected.

Choosing a Home Care Agency in Knowsley and What to Check

Reading the inspection outcomes

Fourteen agencies here are rated Good, two are rated Requires Improvement, one is rated Inadequate and nine are not yet rated. An agency rated Inadequate warrants particular care, so read the report in full and ask directly what has changed since the inspection. Where no rating has been published, usually because the agency registered recently, your own questions and any references carry more weight than usual.

Continuity and reliability

Ask how many different care workers are likely to attend over a fortnight and whether the same people return week to week, because continuity matters enormously to someone with memory problems. Ask how visits are recorded and whether families can see those records. Ask what the agency does if a care worker gets no answer at the door, and who picks up the telephone out of hours.

Getting a package started

Early mornings and evenings are the slots that fill first, so ask how soon a package could begin and whether the times you actually need are available. A short trial before anything is agreed permanently is a reasonable thing to ask for, and most established agencies will offer one. Ask how quickly the package could be increased if needs change, because an agency that cannot add a call at short notice may not suit for long.

26 home care in Knowsley

Alexkare Support and Care · 15 Friars Way, Liverpool, Knowsley, L14 7AU
Home care · Run by Alexkare Support and Care Ltd
Alexkare Support and Care provides home care to people in Knowsley and across the Liverpool area. We support older people, people living with dementia, people managing mental health conditions, people with a physical disability, people...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Bailey Court · James Holt Avenue, Liverpool, Knowsley, L32 5AB
Home care · CQC Good · Run by Community Integrated Care
Bailey Court provides care and support to people living in the Knowsley area of Liverpool, helping them to manage in their own homes with the right help at the right times. We work with older adults, people living with dementia, people...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment
Caring Connections · 1st Floor, Liverpool, Knowsley, L33 7UY
Home care · CQC Good · Run by Caring Connections Limited
Caring Connections is a home care agency working across Knowsley and the wider Liverpool area. We support adults in their own homes, which is where most people would rather be, and we try to make that possible for as long as it sensibly...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Cera Prescot · Floor 3, Liverpool, Knowsley, L32 8UY
Home care · CQC Inadequate · Run by Cera Homecare Limited
We are the Cera team covering Prescot and the surrounding parts of Knowsley and Liverpool, and we provide care to people in their own homes. Our aim is straightforward: to give people enough support to stay where they want to be, in...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Derby Court · Church Road, Liverpool, Knowsley, L26 0US
Home care · Run by I Care (GB) Limited
We are Derby Court, a home care agency in Liverpool, in the borough of Knowsley. We support people in their own homes, working with older people and younger adults, people living with dementia, people managing a mental health condition,...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
E&A Medicsresource · 11 St. Josephs Close, Liverpool, Knowsley, L36 8JL
Home care · Run by E&A Medicsresource Ltd
E&A Medicsresource provides care at home for people in Knowsley and the surrounding parts of Liverpool. We keep what we offer straightforward: reliable, respectful help in the place where somebody already lives, for as much or as little of...
Specialisms: Older Person Care, Younger Adults
Jackson Gardens · Stockbridge Village, Liverpool, Knowsley, L28 1AB
Home care · CQC Good · Run by Community Integrated Care
Jackson Gardens provides care and support at home for people in Knowsley and across the Liverpool area. We are a home care agency, which means our care workers come to you, at times you have agreed, and help with whatever makes the...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
JW Homecare · Unit 110/111 North Mersey Business Centre, Liverpool, Knowsley, L33 7UY
Home care · CQC Good · Run by JW Home Care Limited
At JW Homecare, we support people across Liverpool and Knowsley to live well in the place they feel most comfortable: their own home. We work with a wide range of individuals, including older adults, younger adults, and people living with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Local Solutions,Sefton & St Helens Homecare · 105 A Cherryfield Drive, Liverpool, Knowsley, L32 8SA
Home care · CQC Good · Run by Local Solutions
We at Local Solutions Knowsley, Sefton & St Helens Homecare are proud to deliver compassionate home care across Liverpool and the wider Knowsley area, supporting people to live well and safely within the familiar surroundings of their own...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Mercy & Clara Healthcare · Unit 4 Big Padlock Storage, Liverpool, Knowsley, L36 6BJ
Home care · CQC Requires improvement · Run by Mercy & Clara Healthcare Ltd
Mercy and Clara Healthcare provides care and support in people's own homes across the Knowsley area of Liverpool. We work with older adults, younger adults, people living with dementia, people with learning disabilities and autistic...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Merseyside Domiciliary Care · Administration Centre, Liverpool, Knowsley, L14 7NZ
Home care · CQC Good · Run by Best Lives Limited
Merseyside Domiciliary Care supports people in their own homes in Knowsley and the surrounding part of Merseyside. We work with older people and with younger adults, including adults with learning disabilities and autistic adults....
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults
Nexime Healthcare · 433 Liverpool Road, Liverpool, Knowsley, L36 8HT
Home care · Run by Nexime Healthcare Ltd
Nexime Healthcare provides care in people's own homes in Liverpool and across Knowsley. We are here so that people can stay in their own place, with their own things and their own routine, and receive the help they need at times that...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Quartz Care · Ground Floor, Liverpool, Knowsley, L33 7UY
Home care · CQC Good · Run by Quartz Care Limited
Quartz Care provides support in people's own homes across Knowsley and the surrounding parts of Liverpool. We help people stay where they are settled, with care arranged around the household rather than around a timetable. We visit older...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Rainbow Trust Children's Charity · Training and Conference Centre, Liverpool, Knowsley, L24 9PZ
Home care · Run by Rainbow Trust Children's Charity
We are Rainbow Trust Children's Charity, working with families in Liverpool and the borough of Knowsley. We provide support in the family home, including for children with learning disabilities, autistic children, children with a physical...
Specialisms: Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment
Share The Care West Lancanshire · Suite 3, Liverpool, Knowsley, L33 7SF
Home care · Run by Share The Care Ltd
Share The Care provides support to people in their own homes across Knowsley, Liverpool and west Lancashire. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people with physical...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment
The Halewood Centre · 1st Floor, Liverpool, Knowsley, L26 9UH
Home care · CQC Good · Run by Knowsley Metropolitan Borough Council
We are The Halewood Centre, providing care and support to people in their own homes across Knowsley and the surrounding area. We work with older people and people living with dementia, adults with a learning disability and autistic adults,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Trafalgar Community Care · 74 Liverpool Road, Liverpool, Knowsley, L36 3RF
Home care · CQC Good · Run by Trafalgar Community Care Ltd
Trafalgar Community Care provides support at home for people across Knowsley and the surrounding parts of Liverpool. We take the view that most people manage far better in their own homes than anywhere else, provided the right help turns...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment
Vision Community Care · 4 Bradfield Road, Liverpool, Knowsley, L14 7AQ
Home care · Run by Vision Community Care Ltd
We at Vision Community Care are proud to offer compassionate home care across Liverpool and the wider Knowsley area, supporting individuals to live safely and comfortably in the place they know best, their own home. As a dedicated home...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Affinity Care and Support Services · 74 Kingsway, Prescot, Knowsley, L35 5BW
Home care · CQC Good · Run by Affinity Care and Support Services Limited
We at Affinity Care and Support Services are proud to provide compassionate home care across Prescot and the wider Knowsley community, supporting people to live well and safely in the place they know best: their own home. Based in Prescot,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Bolt Care Services · 27 Carlton Street, Prescot, Knowsley, L34 6JB
Home care · Run by Bolt Care Services Ltd
Bolt Care provides care and support in people's own homes across Prescot and the wider Knowsley area. We work with older adults, younger adults, people living with dementia, people with learning disabilities and autistic people, people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Contact Cares Reablement Team · Reablement Service, Prescot, Knowsley, L35 2XW
Home care · CQC Good · Run by St Helens Council
We at Contact Cares Reablement Team are proud to provide compassionate home care across Prescot and the wider Knowsley borough, supporting people to live safely, confidently and independently in the place they know best: their own home....
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Heron Care · Unit 4, Prescot, Knowsley, L34 1PB
Home care · CQC Good · Run by Heron Care Limited
We at Heron Care are proud to offer compassionate home care across Prescot and the wider Knowsley area, supporting individuals to live safely and comfortably in the place they know best: their own home. As a dedicated home care agency, we...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
ICare (GB) · Saturn House First Floor, Prescot, Knowsley, L34 9AA
Home care · CQC Requires improvement · Run by I Care (GB) Limited
We at ICare (GB) Knowsley are a home care agency proudly supporting people across Prescot and the wider Knowsley borough, delivering personalised care in the place that matters most: your own home. Based in the heart of Prescot, our team...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Lionheart Domiciliary Care Services · 13 St. James Road, Prescot, Knowsley, L34 5SU
Home care · Run by Lionheart Domiciliary Care Services Limited
We at Lionheart Domiciliary Care are proud to offer compassionate home care across Prescot and the wider Knowsley area, supporting individuals to live safely and comfortably in the place they know best: their own home. Based in Prescot,...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Utopia Social Care · 76 Eccleston Street, Prescot, Knowsley, L34 5QH
Home care · CQC Good · Run by Utopia Social Care Limited
We are Utopia Social Care, based in Prescot and supporting people in their own homes across Knowsley and the surrounding area. We work with older people and people living with dementia, adults with a learning disability and autistic...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Visual / Hearing Impairment, Younger Adults
Victoria Community Care · 6 Helsby Court, Prescot, Knowsley, L34 1PB
Home care · CQC Good · Run by Victoria Community Care Limited
We at Victoria Community Care are proud to provide compassionate home care across Prescot and the wider Knowsley community, supporting people to live well and safely within the familiar comfort of their own homes. Based in Prescot in the...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse

What home care costs

Type of care	What it costs
Hourly care visits, North West Middle half of prices from 9 agencies. Median £26.58. Shown for North West because too few Knowsley agencies publish a rate.	£25.00 to £28.90 an hour
What Knowsley pays Average hourly rate, October 2026.	£23.96 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Trafalgar Community Care Limited, 2 July 2026, Good
Contact Cares Reablement Team, 23 June 2026, Good
The Halewood Centre, 12 May 2026, Good

Longest since a report

JW Homecare, 13 September 2018, Good
Victoria Community Care, 15 November 2018, Good
Utopia Social Care, 12 December 2018, Good

Frequently asked questions about home care in Knowsley

How many home care agencies are there in Knowsley?

Knowsley has 26 CQC registered home care agencies: 14 Good, 2 Requires improvement, 1 Inadequate, 9 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Knowsley?

Hourly care visits, North West: £25.00 to £28.90 an hour. Middle half of prices from 9 agencies. Median £26.58. Shown for North West because too few Knowsley agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Knowsley were inspected most recently?

Trafalgar Community Care Limited (2 July 2026), Contact Cares Reablement Team (23 June 2026) and The Halewood Centre (12 May 2026) have the most recent CQC reports.