Heron Care
Heron Care is a home care agency in Prescot, Knowsley (L34 1PB). It holds a CQC rating of Good.
About Heron Care
We at Heron Care are proud to offer compassionate home care across Prescot and the wider Knowsley area, supporting individuals to live safely and comfortably in the place they know best: their own home. As a dedicated home care agency, we bring personalised support directly to your doorstep, making quality care an everyday reality for families throughout the community. Rooted in the heart of Prescot, our team understands the local community and the people who call this part of the North West home. Rather than asking individuals to adapt to unfamiliar surroundings, we work within the comfort of each person's own residence, respecting routines, preferences, and the small details that make a house feel like home. Whether someone lives in a family property, a bungalow, or sheltered accommodation, our carers arrive ready to blend seamlessly into daily life. Our specialisms reflect the diverse needs of the people we support. For older adults, we provide gentle, respectful assistance with everyday tasks, companionship, and the reassurance of a familiar face. Our experience in learning disability and autism support means we tailor our approach to promote independence, communication, and confidence, always at a pace that suits the individual. For those living with mental health conditions, we offer steady, understanding support that prioritises dignity and emotional wellbeing. We also assist adults with physical disabilities, helping with mobility, personal care, and daily living in a way that empowers rather than takes over. Recognising that sensory impairments bring their own considerations, we support people with visual and hearing impairments through patient, adaptive communication and thoughtful practical help. Younger adults transitioning to independent living also find a supportive partner in our team, with care shaped around personal goals, aspirations, and lifestyle choices. In every case, we work closely with families, healthcare professionals, and the individuals themselves to build a care plan that genuinely fits. In practice, this means families can expect consistency, clear communication, and carers who take the time to build genuine relationships. We know that inviting someone into your home is a significant decision, and we treat that trust with the seriousness it deserves. From short daily visits to more extensive support arrangements, our aim is to make life easier, safer, and more enjoyable for the person receiving care whilst offering peace of mind to loved ones. Our commitment to quality is reflected in our Care Quality Commission rating of Good across every domain assessed, including Safe, Effective, Caring, Responsive, and Well led. This independent recognition reassures families that our approach meets the standards expected of a trusted care provider, and it reflects the values our team brings to work each and every day. We view this rating not as a finish line but as a foundation, continuing to learn, improve, and refine the way we support the people who rely on us. If you are exploring home care options in Prescot or the surrounding Knowsley area for yourself or someone you love, we warmly invite you to get in touch. Choosing care is a deeply personal journey, and we are here to listen, answer your questions, and help you feel confident about the next steps. At Heron Care, our door is always open, and our team is ready to walk alongside your family with kindness, professionalism, and genuine understanding.
Care provided at Heron Care
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 5 January 2019
Read the full inspection report on the CQC website.
Common questions about Heron Care
Where is Heron Care located?
Heron Care is a home care agency based in Prescot, Knowsley (L34 1PB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Heron Care provide?
Heron Care is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Heron Care's CQC rating?
Heron Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 January 2019. You can read the full CQC report from the link on this page.
Questions families ask about Heron Care
Can they support someone living with dementia at home?
No. Heron Care Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Heron Care Limited covers roughly 10 miles from Prescot.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Heron Care Limited has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Heron Care Limited. Actual fees depend on the room, the level of care and how it is funded.
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