Mercy & Clara Healthcare
Mercy & Clara Healthcare is a home care agency in Liverpool, Knowsley (L36 6BJ). It holds a CQC rating of Requires Improvement.
About Mercy & Clara Healthcare
Mercy and Clara Healthcare provides care and support in people's own homes across the Knowsley area of Liverpool. We work with older adults, younger adults, people living with dementia, people with learning disabilities and autistic people, people with physical disabilities or with loss of sight or hearing, and people managing mental health conditions. We want to be honest about our most recent overall rating from the Care Quality Commission, which is requires improvement. We would rather raise it ourselves than leave you to find it. We understand what was identified, we have a plan of work in hand covering training and supervision for our staff, the accuracy of our records and how we keep families informed, and we are happy to go through that in detail with anyone considering us. Meanwhile the work goes on and it has to be done properly. We help people wash and dress, manage medication safely, prepare food and make sure it is eaten, get out of the house, and keep a household running. We keep the same carers with the same people as far as the rota allows, because familiarity is what makes any of this bearable for the person receiving it. Please contact us if you would like to talk about support at home, and ask us whatever you need to ask.
Care provided at Mercy & Clara Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 17 August 2025
Read the full inspection report on the CQC website.
Common questions about Mercy & Clara Healthcare
Where is Mercy & Clara Healthcare located?
Mercy & Clara Healthcare is a home care agency based in Liverpool, Knowsley (L36 6BJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Mercy & Clara Healthcare provide?
Mercy & Clara Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Mercy & Clara Healthcare's CQC rating?
Mercy & Clara Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 17 August 2025. You can read the full CQC report from the link on this page.
Does Mercy & Clara Healthcare provide dementia care?
Yes. Mercy & Clara Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Mercy & Clara Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Mercy & Clara Healthcare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Mercy & Clara Healthcare Ltd covers roughly 10 miles from Liverpool.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Mercy & Clara Healthcare Ltd has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Mercy & Clara Healthcare Ltd. Actual fees depend on the room, the level of care and how it is funded.
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