Which providers in Chertsey are listed on this page?

Eight registered residential care homes match this search, each with its own profile. Their published Care Quality Commission judgements are two Outstanding, two Good and one Requires Improvement, with three services not yet rated. Registration tells you nothing about current vacancies, so availability has to be confirmed with each provider directly. Given how widely the judgements vary, reading the reports before making contact is time well spent.

What is the difference between a care home and a nursing home?

A care home provides personal care, meaning help with washing, dressing, meals, medicines and getting about, delivered by trained care staff. A nursing home offers the same alongside a registered nurse on duty, which matters where there are wounds to dress, a feeding tube, unstable diabetes or complex medication to manage. Every provider on this page is registered as a residential care home rather than a nursing home. If nursing care is needed, the assessment should record that and the search should move to nursing provision.

What should be asked when visiting a provider in Chertsey?

Ask how care plans are written and reviewed and how families are informed when something changes. Check how medicines are stored, administered and recorded, and what happens when someone becomes unwell out of hours. Ask about staffing levels overnight, staff turnover and how often agency cover is used. Where a provider has no published rating, those questions carry more weight because there is no report to fall back on.

How is a care needs assessment arranged in Chertsey?

Contact the adult social care team at Surrey County Council and request an assessment of care and support needs. There is no charge and no means test attached, so it is worth doing even where care will be funded privately. The written outcome gives every provider a clear starting point and saves repeating the same history many times. If the person is in hospital, the ward team can begin the process before discharge.

Can Surrey County Council pay towards the cost of care?

It may, once both a care needs assessment and a financial assessment have been completed. The needs assessment must establish what form of support is appropriate before any funding question is settled. The financial assessment then looks at income, savings and capital to determine the contribution expected. If a council contribution is agreed, ask in writing whether a third party top up would be sought and who would be responsible for it.

How far ahead should the search begin?

Starting before a crisis is always better, because choice narrows sharply when a decision must be made within days. Six to eight weeks allows time for assessments, several visits and a careful read of whatever inspection reports exist. After a hospital admission the timescale is often much shorter, and the council team is the quickest route then. With three unrated services here, extra time for visits is particularly valuable.

Home Care in Chertsey

Chertsey has 8 CQC registered home care agencies. 2 are rated Good, 2 Outstanding, 1 Requires improvement, and 3 have not yet been rated. 5 of the 8 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Chertsey at a glance

What the local numbers say about home care in Chertsey, to help you judge the options below.

Hourly care visits, Surrey: £28.00 to £36.40 an hour. Middle half of prices from 5 agencies.
People aged 75 and over: 8,500. Rising to 9,700 by 2035, up 14%
Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,400 by 2035, up 21%
People aged 85 and over: 2,500. Rising to 3,500 by 2035, up 39%
Dementia diagnosis rate: 58%. The NHS ambition is 67%. Surrey as a whole is 68%.
Agencies in the borough, last 12 months: 0 opened, 1 closed. 29 registered today.
Choice of agencies: 332 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Comparing the Providers Listed in Chertsey

A list that spans most of the scale

Eight providers appear here: two rated Outstanding, two rated Good, one marked Requires Improvement and three without any published rating. Those four groups each need reading in a different way. For the two rated Outstanding, find what specifically earned that recognition, since the strength inspectors identified may or may not be the one that matters here. For the service marked down, look at which of the five key questions fell short and ask what changed afterwards and what evidence supports it.

What to make of the unrated services

Three of the eight carry no published rating. That normally reflects an inspection not yet completed rather than any concern recorded, often because a service registered relatively recently. It does, however, leave you relying much more on what you observe yourself. Ask each one when an inspection is expected and what it would want inspectors to see, and weigh what you are told against what you can see on the day.

What to ask and watch for

Spend time in the communal areas rather than touring only the show bedroom, and go in the late afternoon when staffing is thinnest. Ask who writes the care plan, how often it is reviewed, and how families hear about a fall or a change in health. Check how medicines are stored, given and recorded, and what happens when someone becomes unwell outside surgery hours. Questions about staff turnover and agency cover are fair and matter most where no report exists.

Arranging Care and Understanding the Cost

Beginning with an assessment

A care needs assessment records the support required day to day and notes anything clinical that must continue. It is free and open to anyone who appears to need care, whatever their savings. Where a relative provides most of that support already, a carer assessment can be requested at the same time and often changes what help is offered.

How funding is decided

A financial assessment weighs income, savings and capital to establish the contribution expected and whether public money meets the balance. Property is treated differently depending on circumstances, including whether a spouse continues to live there. The adult social care team at Surrey County Council carries out both assessments and can explain what support may apply while an application is pending.

Making sense of fees

Ask for a written schedule separating accommodation, personal care, laundry, activities and escorted appointments, with extras marked plainly, and ask how often fees are reviewed and by what margin recently.

8 home care in Chertsey

Comprehensive Care Services · Chertsey, Surrey · CQC Good
Deecays Health Care · Chertsey, Surrey
Homewood Grove · Chertsey, Surrey
Avenues South Hampshire Services · Chertsey, Surrey
Passion Recruitment Agency · Chertsey, Surrey · CQC Requires improvement
Welmede Housing Association · Chertsey, Surrey · CQC Outstanding
Home Instead Senior Care · Chertsey, Surrey · CQC Outstanding
Amazed Care Services · Chertsey, Surrey · CQC Good

What home care costs

Type of care	What it costs
Hourly care visits, Surrey Middle half of prices from 5 agencies. Median £36.00.	£28.00 to £36.40 an hour
What Surrey pays Average hourly rate, October 2026.	£24.87 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Avenues South Hampshire Services, 9 February 2026, Not yet rated
Welmede Housing Association, 23 August 2023, Outstanding
Passion Recruitment Agency, 1 June 2023, Requires improvement

Longest since a report

Amazed Care Services, 13 April 2018, Good
Home Instead Senior Care, 28 January 2020, Outstanding
Comprehensive Care Services, 22 December 2022, Good

Frequently asked questions about home care in Chertsey

How many home care agencies are there in Chertsey?

Chertsey has 8 CQC registered home care agencies: 2 Outstanding, 2 Good, 1 Requires improvement, 3 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Chertsey?

Hourly care visits, Surrey: £28.00 to £36.40 an hour. Middle half of prices from 5 agencies. Median £36.00. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Chertsey were inspected most recently?

Avenues South Hampshire Services (9 February 2026), Welmede Housing Association (23 August 2023) and Passion Recruitment Agency (1 June 2023) have the most recent CQC reports.

Local care news in Surrey

New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)

More local care news for Surrey