Welmede Housing Association
Welmede Housing Association is a home care agency in Chertsey, Surrey (KT16 0PL). It holds a CQC rating of Outstanding.
About Welmede Housing Association
We at Welmede Housing Association are proud to provide compassionate home care across Chertsey and the surrounding Surrey communities, supporting people to live well in the place they know best: their own homes. Our team delivers person centred support tailored to each individual, whether they are an older person, a younger adult, or someone living with a disability. Based in the KT postcode area, we work throughout Chertsey and the wider region, bringing care directly to residents in familiar surroundings. Because our support takes place in your own home, the environment remains one of comfort, memory, and independence, whilst our team quietly enables the daily routines that matter most. This approach helps people maintain their connections to family, neighbours, and the local community they cherish. Our specialisms span a broad range of needs, reflecting the diverse people we are privileged to support. We provide older person care for those who wish to remain independent as they age, and dementia care delivered with patience, understanding, and continuity to help reduce anxiety and preserve dignity. For adults with learning disabilities or autism, we focus on empowerment, choice, and building confidence through consistent, respectful support. We also assist people with physical disabilities and those living with visual or hearing impairment, adapting our communication and practical support to suit each person. Younger adults transitioning to more independent living will find a team ready to champion their aspirations. In practice, this means families can trust that their loved one is supported by carers who take time to understand personal histories, preferences, and goals. Whether it is help with morning routines, medication support, companionship, or more complex personal care, we shape each visit around the individual rather than the task. We are especially proud to hold an Outstanding overall rating from the Care Quality Commission following our latest inspection in August 2023. Inspectors rated us Outstanding for being Responsive and Well led, alongside Good ratings for Safe, Effective, and Caring. For families, this recognition offers meaningful reassurance: it reflects a service that listens carefully to the people it supports, adapts thoughtfully to their changing needs, and is guided by leadership committed to continuous improvement. Choosing home care is one of the most important decisions a family can make, and we understand the weight of that responsibility. If you are exploring support for yourself or a loved one in Chertsey or nearby, we warmly invite you to reach out. We would be delighted to talk through your situation, answer your questions, and help you feel confident about the next steps.
Care provided at Welmede Housing Association
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 August 2023
Read the full inspection report on the CQC website.
How Welmede Housing Association compares in Runnymede
Measured against the 32 home care agencies registered in Runnymede.
- CQC rating
- Outstanding. 19 of the 32 agencies (59%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 23 August 2023. 4 of the 32 agencies have published a newer inspection report since.
- Registered
- March 2022. 9 of the 32 agencies registered more recently.
- Provider
- 3 services. Avenues South runs 3 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Runnymede.
The local picture: Runnymede
What the numbers say about home care in Runnymede, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 8,500. Rising to 9,700 by 2035, up 14%
- People aged 85 and over: 2,500. Rising to 3,500 by 2035, up 39%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,400 by 2035, up 21%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 29 registered today.
- Choice of agencies: 332 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Welmede Housing Association
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 10 March 2022, so 4 years.
- Run by
- Avenues South, which runs 3 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Welmede Housing Association
Where is Welmede Housing Association located?
Welmede Housing Association is a home care agency based in Chertsey, Surrey (KT16 0PL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Welmede Housing Association provide?
Welmede Housing Association is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Welmede Housing Association's CQC rating?
Welmede Housing Association is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 23 August 2023. You can read the full CQC report from the link on this page.
Does Welmede Housing Association provide dementia care?
Yes. Welmede Housing Association supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Welmede Housing Association
Can they support someone living with dementia at home?
Yes. Yes. Welmede Housing Association is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Welmede Housing Association covers roughly 10 miles from Chertsey.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Welmede Housing Association has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Welmede Housing Association. Actual fees depend on the room, the level of care and how it is funded.
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