Which home care agencies serve Boston?

Ten agencies registered with the Care Quality Commission deliver personal care to people living in and around Boston. They include Town and Country Care, Walnut Care at Home, Lincolnshire Complex Care, Care Plas Services Ltd and Clarity Homecare Boston, among others. One provider holds an Outstanding rating, three are rated Good, two are rated Requires Improvement and four have yet to receive a published rating. Every entry opens into a profile carrying the registration details and any inspection history.

What is the difference between a care home and a nursing home?

A care home registered for residential care provides accommodation with help for washing, dressing, medication and meals. A nursing home holds the same registration but also has registered nurses on duty at all hours, which allows it to meet clinical needs such as complex wound care or unstable long term conditions. The distinction rests on the registration held rather than on the building itself, and some providers hold both. Care delivered at home sits outside either category, since the support travels to the person rather than the person moving to it.

What should we ask when visiting a care home or meeting an agency in Boston?

Ask to see the most recent Care Quality Commission report and read the staffing section before anything else. In a care home, arrive near a mealtime and watch how staff and residents speak to one another. With an agency, ask for the names of the carers who would actually attend and how the weekly rota is put together. In both cases ask how the care plan is reviewed and how a complaint is handled once it has been raised.

How do we arrange a care needs assessment in Boston?

Contact Lincolnshire County Council adult social care and ask for a care needs assessment, which any adult who appears to need support may request regardless of income. The assessment usually takes place at home, and a relative or friend is welcome to sit in and describe what they have noticed. Keeping a short diary of difficult days beforehand gives the practitioner something concrete to work from. Say plainly if the situation is urgent, because hospital discharge and safeguarding referrals follow a faster route.

Can Lincolnshire County Council pay towards care at home?

Lincolnshire County Council can fund support where a care needs assessment identifies eligible needs and a financial assessment shows the person cannot meet the cost alone. Capital above the national upper threshold means paying privately for the time being, while savings below it bring a council contribution worked out from income and remaining capital. Funded support at home normally arrives as a personal budget, which can be taken as a direct payment so the family chooses the agency. The same assessment route applies to a residential placement should needs change later on.

How far ahead should we start looking for home care?

Start sooner than the situation appears to demand, because agencies with a strong local name often cannot take on a new package immediately. Four to six weeks allows time to compare providers, read inspection reports and let an assessment run its course. Where a hospital discharge is setting the pace, the ward social work team can arrange interim support while a longer term choice is made. Keeping a second option in reserve is sensible, since capacity and staffing shift through the year.

Home Care in Boston

Boston has 10 CQC registered home care agencies. 3 are rated Good, 1 Outstanding, 2 Requires improvement, and 4 have not yet been rated. 7 of the 10 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Boston at a glance

What the local numbers say about home care in Boston, to help you judge the options below.

Hourly care visits, East Midlands: £30.58 to £32.23 an hour. Middle half of prices from 7 agencies.
People aged 75 and over: 7,600. Rising to 8,700 by 2035, up 14%
Living with dementia, aged 65 and over (estimate): 1,000. Rising to 1,200 by 2035, up 21%
People aged 85 and over: 2,000. Rising to 2,800 by 2035, up 38%
Dementia diagnosis rate: 71%. The NHS ambition is 67%. Lincolnshire as a whole is 70%.
Agencies in the borough, last 12 months: 0 opened, 0 closed. 9 registered today.
Choice of agencies: 10 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Choosing a Home Care Agency in Boston and What to Look For

Ten agencies is a modest field, and with four of them not yet inspected the shortlist has to be built on questions rather than on published verdicts. Names on this page include Town and Country Care, Walnut Care at Home, Lincolnshire Complex Care and Clarity Homecare Boston, each opening into a profile with its registration details attached.

Continuity, timing and the rota

Ask how many different carers would attend in a fortnight, because a constantly changing cast undoes much of the benefit of being cared for at home. Ask what the agency does when a carer calls in sick early in the morning, and how quickly the office telephones to say a visit will run late. Ask who covers weekends and how bank holidays are staffed. Those answers separate a well staffed agency from a stretched one far more reliably than any brochure does.

Reading a mixed picture

One agency here holds an Outstanding rating, three are rated Good, two are rated Requires Improvement and four have yet to receive a published rating. Where a rating exists, read the sections on staffing and on how concerns are handled rather than stopping at the overall word, and where a service has been asked to improve, ask the registered manager directly what has changed since. Where no rating has been published there is no report at all, so ask for references and for the manager's own account of how the rota is built and supervised. Agree a review at the end of the first month and note down then what is working and what is not.

Arranging and Funding Care at Home in Boston

Support can begin privately and switch to a funded arrangement later without anyone moving, so there is no reason to hold off while the paperwork runs.

The care needs assessment

Any adult who appears to need care and support may request an assessment, whatever their savings, and no charge is made for it. A practitioner talks through the daily routine, what has become difficult or unsafe, and what would make the greatest practical difference to the week. Lincolnshire County Council is the authority responsible for carrying out that assessment and for arranging funded support where the national eligibility criteria are met. A financial assessment then looks at income and capital in order to work out the contribution due. A partner or relative giving unpaid support can ask for a carer's assessment of their own at the same time.

What the hours cost and how they are paid for

Care at home is charged by the hour or by the visit, so the weekly total follows the shape of the rota rather than any single headline rate. Evenings, weekends and bank holidays generally attract a higher charge, while live in cover is quoted as a weekly fee instead. Where the council funds support, the personal budget can be taken as a direct payment, which lets the family choose and manage the agency directly. Ask for the full schedule of charges in writing, including minimum call lengths, travel time and the notice needed to cancel a visit, since those terms shape the monthly bill more than the hourly figure does.

10 home care in Boston

Town and Country Care · 13a Pen Street, Boston, Lincolnshire, PE21 6TJ
Home care · CQC Good · Run by Town & Country Care (Boston) Limited
At Town and Country Care, we provide home care support to people living in and around Boston, Lincolnshire. We work with older people, younger adults, and people living with dementia, physical disabilities, and visual or hearing...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Cera · Mayfields, Boston, Lincolnshire, PE21 8GH
Home care · CQC Requires improvement · Run by Cera Care Operations Limited
Cera provides care and support in people's own homes across Lincolnshire, working from our base in Boston. We visit older people, people living with dementia, people managing mental health conditions, people with physical disabilities,...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
The Angels on Call · 106 Woad Farm Road, Boston, Lincolnshire, PE21 0EW
Home care · CQC Requires improvement · Run by Ms Tanya Michelle Gostelow
The Angels on Call provides support at home for people in Boston and the surrounding part of Lincolnshire. The people we visit include older people, many of them living with dementia, as well as younger adults, people with a physical...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Royal Mencap Society - Domiciliary Care Agency · Room F11, Boston, Lincolnshire, PE21 7TW
Home care · CQC Outstanding · Run by Royal Mencap Society
Lincolnshire Domiciliary Care, part of the Royal Mencap Society, supports people in their own homes in Boston and the surrounding parts of Lincolnshire. Much of our work is with adults who have a learning disability or autism. There what...
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults
Walnut Care at Home · Walnut Cottage, Boston, Lincolnshire, PE22 7AP
Home care · CQC Good · Run by Walnut Care Limited
We are Walnut Care at Home, a home care agency supporting people in Boston and across the surrounding parts of Lincolnshire. Ours is a largely rural area, and we know how much it matters here that somebody reliable actually arrives, on...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment
Clarity Homecare · The Forge Industrial Units, Boston, Lincolnshire, PE22 0PJ
Home care · Run by Hyland Hall Care Ltd
Clarity Homecare Boston supports people in their own homes across Boston and the surrounding parts of Lincolnshire. We help people stay where they are settled, with support that fits the household rather than the other way round. We visit...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Flo’s Friends Care · 91 Church Road, Boston, Lincolnshire, PE22 9PA
Home care · CQC Good · Run by Flo’s Friends Care Limited
Flo's Friends Care provides home care in Boston and across Lincolnshire. We support older people, people living with dementia, people with physical disabilities, people living with sight or hearing loss, and younger adults. Working across...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Care Plas Services · Venture House, Boston, Lincolnshire, PE21 7TW
Home care · Run by Care Plas Services Ltd
Care Plas provides care and support in people's own homes in Boston and across Lincolnshire. We work with older people, people living with dementia, people managing mental health conditions, people with physical disabilities, people living...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
Complex Care · 45 Willoughby Road, Boston, Lincolnshire, PE21 9HN
Home care · Run by Cera Care Operations Limited
Lincolnshire Complex Care provides care and support to people in their own homes in Boston and across the county. We work with older people and younger adults, including people living with dementia, people with a physical disability and...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Healthy Homecare Services · 43 Woodville Road, Boston, Lincolnshire, PE21 8AR
Home care · Run by Healthy Home Care Services Ltd
Healthy Homecare supports people in their own homes across Boston and the wider Lincolnshire area. We were set up on a simple belief, which is that home is usually where people do best, and that with the right help at the right moments...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, East Midlands Middle half of prices from 7 agencies. Median £31.00. Shown for East Midlands because too few Lincolnshire agencies publish a rate.	£30.58 to £32.23 an hour
What Lincolnshire pays Average hourly rate, October 2026.	£24.30 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Walnut Care at Home, 8 April 2021, Good
Town and Country Care, 28 May 2020, Good
Flo’s Friends Care Limited, 15 February 2020, Good

Longest since a report

Cera - Lincolnshire, 24 February 2017, Requires improvement
Healthy Homecare Services Ltd, 4 October 2017, Not yet rated
The Angels on Call, 27 June 2018, Requires improvement

Frequently asked questions about home care in Boston

How many home care agencies are there in Boston?

Boston has 10 CQC registered home care agencies: 1 Outstanding, 3 Good, 2 Requires improvement, 4 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Boston?

Hourly care visits, East Midlands: £30.58 to £32.23 an hour. Middle half of prices from 7 agencies. Median £31.00. Shown for East Midlands because too few Lincolnshire agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Boston were inspected most recently?

Walnut Care at Home (8 April 2021), Town and Country Care (28 May 2020) and Flo’s Friends Care Limited (15 February 2020) have the most recent CQC reports.

Local care news in Lincolnshire

CQC register adds a new care home in West Lindsey: Chantrey Fields Care Home (5 November 2026)

More local care news for Lincolnshire