The Angels on Call
The Angels on Call is a home care agency in Boston, Lincolnshire (PE21 0EW). It holds a CQC rating of Requires Improvement.
About The Angels on Call
The Angels on Call provides support at home for people in Boston and the surrounding part of Lincolnshire. The people we visit include older people, many of them living with dementia, as well as younger adults, people with a physical disability and people with sight or hearing loss. Everything begins with a proper conversation in your own home about your routine, your preferences and where help would make the biggest difference. Visits can cover personal care and medication, cooking, shopping and housework, getting out to appointments, or company for somebody who sees very few people in a week. We try to keep the same small group of carers going to the same people, because a familiar face at the door changes the character of the whole visit. We should be open with you about where we stand. The Care Quality Commission most recently judged that we require improvement overall. We did not dispute the findings. We have a plan of work in place, we are progressing it and we are reporting on that progress to the inspectors and to the local authority. We would far rather tell you this plainly than have you find it out afterwards, and we are happy to go through what has changed and what is still outstanding. If you are considering care at home for yourself or a relative, please ring us and ask the difficult questions. Anybody arranging care for someone they love should be asking them, and we will answer honestly.
Care provided at The Angels on Call
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 June 2018
Read the full inspection report on the CQC website.
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Common questions about The Angels on Call
Where is The Angels on Call located?
The Angels on Call is a home care agency based in Boston, Lincolnshire (PE21 0EW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Angels on Call provide?
The Angels on Call is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is The Angels on Call's CQC rating?
The Angels on Call is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 27 June 2018. You can read the full CQC report from the link on this page.
Does The Angels on Call provide dementia care?
Yes. The Angels on Call supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about The Angels on Call
Can they support someone living with dementia at home?
Yes. Yes. The Angels on Call is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Angels on Call covers roughly 10 miles from Boston.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
The Angels on Call has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from The Angels on Call. Actual fees depend on the room, the level of care and how it is funded.
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