Complex Care
Complex Care is a home care agency in Boston, Lincolnshire (PE21 9HN).
About Complex Care
Lincolnshire Complex Care provides care and support to people in their own homes in Boston and across the county. We work with older people and younger adults, including people living with dementia, people with a physical disability and people with a visual or hearing impairment. Supporting somebody with complex needs at home takes more than good intentions. Staff have to be trained for the needs of the particular person they are visiting rather than in general terms, teams have to be consistent, and everybody involved, including the health professionals, needs to be working from the same information. We put our effort into those three things. Support can range from a daily visit through to substantial care several times a day, covering personal care, assistance with medication, meals, help around the home and getting out of the house. We assess carefully before we start, agree the plan with the person and, if they wish, their family, and review it as circumstances change. In a rural county, dependability matters above everything else, because there is rarely an easy alternative if a visit is missed. If you are looking into care at home in Lincolnshire, please get in touch and we will be honest about what we can and cannot do.
Care provided at Complex Care
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
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Common questions about Complex Care
Where is Complex Care located?
Complex Care is a home care agency based in Boston, Lincolnshire (PE21 9HN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Complex Care provide?
Complex Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Complex Care provide dementia care?
Yes. Complex Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Complex Care
Can they support someone living with dementia at home?
Yes. Yes. Lincolnshire Complex Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Lincolnshire Complex Care covers roughly 10 miles from Boston.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Lincolnshire Complex Care has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Lincolnshire Complex Care. Actual fees depend on the room, the level of care and how it is funded.
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