Waters Care Home
Waters Care Home is a residential care home in Chatham, Medway (ME4 4FT).
Newly registered with the CQC, September 2026. No inspection rating has been published yet.
About Waters Care Home
Chatham Waters Care Home is a residential care home in Chatham, supporting older people across Medway, including people living with dementia and people who have a physical disability. People rarely move into a care home at a cheerful moment. It usually follows a fall, a hospital admission, a bereavement, or a long slow period in which managing at home stopped being realistic. We treat the first few weeks as the part that matters most and we go at the person's pace rather than the paperwork's. Somebody may well be grieving for their own house while settling into a room here, and pretending otherwise does not help them. After that, the work is ordinary and important. Food cooked in our own kitchen that people want to eat. Personal care given calmly and in private. Medication managed properly. Warm rooms that look like somebody's own. Staff awake at night. Enough going on to give the day a shape, with nobody obliged to take part. For residents with a physical disability, the right equipment and staff who know each person's preferred way of being helped to move keep a life from shrinking to the size of a chair. With dementia we work on familiar faces and a calm house rather than correction, and relatives usually know the detail that unlocks a difficult afternoon. The Care Quality Commission has not yet given us an overall rating. Come and look round at a busy time of day and ask whatever you need to.
Care provided at Waters Care Home
- Older person care
- Dementia care
- Physical disability support
- Registered for up to 75 residents
Read the full inspection report on the CQC website.
How Chatham Waters Care Home compares in Medway
Measured against the 68 care homes registered in Medway. The dark dot is this home.
- Size
- 75 places. Larger than 64 of the 68 homes. The local average is 28 places.
- CQC rating
- Not yet rated. 40 of the 68 homes (59%) are rated Good or Outstanding.
- Registered
- September 2026. One of the newer homes in the area. Only 2 of the 68 have registered more recently.
- Care offered
- Dementia care. Of the 68 homes, 36 offer dementia care.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Medway.
The local picture: Medway
What the numbers say about care for older people in Medway.
What care costs in Medway, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £875 | £1,500 to £1,809 (South East figure, because too few Medway homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £1,126 | £1,617 to £2,080 (South East figure, because too few Medway homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few Medway homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Medway homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 23,900. Rising to 26,900 by 2035, up 13%
- People aged 85 and over: 5,800. Rising to 8,500 by 2035, up 47%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 3,700 by 2035, up 21%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%.
- Care home beds per 1,000 people aged 75+: 64
- Care homes, last 12 months: 1 opened, 2 closed
- Care home beds filled across Medway: 90%. The 12 month average is 87%.
- Who pays, across Medway (estimate): 51% council, 28% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 2 miles: 6 Capstone Road Lordswood Chatham Medway. Application for a 6 bed care home through a change of use. Submitted 15 October 2025. Decision not yet recorded.
- 3.9 miles: Land South Of Innovation Centre Medway Maidstone Road Chatham Medway. Application for a 80 bed care home. Submitted 1 July 2026. Decision not yet recorded.
- 4.1 miles: Land Adjacent To 419 Walderslade Road Walderslade Chatham Medway. Application for a 35 bed nursing home. Submitted 16 June 2026. Decision not yet recorded.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Chatham Waters Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 28 September 2026, less than a year ago.
- Run by
- Chatham Waters Care Ltd, which runs this service only.
- Nearest GP surgery
- Princes Park Medical Ctr, 0.2 miles away.
- Nearest hospital
- Medway Maritime Hospital, Gillingham, 1.3 miles away.
- Nearest railway station
- Gillingham (Kent) Station, 0.8 miles away.
Sources: CQC register, Food Standards Agency, NHS England Organisation Data Service and DfT NaPTAN (Open Government Licence). Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Chatham Waters Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Medway Maritime Hospital, Gillingham, 1.3 miles away
It is about 1.3 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Gillingham (Kent) Station, 0.8 miles away
- Chatham Station, 1.7 miles away
- Rochester Station, 2 miles away
Around Chatham Waters Care Home
- H: Chatham Waters Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Waters Care Home
Where is Waters Care Home located?
Waters Care Home is a residential care home in Chatham, Medway, ME4 4FT. You can view its exact location and get directions from the map on this page.
What type of care does Waters Care Home provide?
Waters Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support. The full list of services is shown on this page.
Does Waters Care Home provide dementia care?
Yes. Waters Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
How many beds does Waters Care Home have?
Waters Care Home is registered for up to 75 residents. Contact the home to check current availability.
Questions families ask about Waters Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Chatham Waters Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Chatham Waters Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Ask the home. The home has not told us whether it offers short stays. Ask when you call; many homes can arrange a trial period.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Chatham Waters Care Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Chatham Waters Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Chatham Waters Care Home. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Waters Care Home
Dementia Care at Waters Care Home
Medway Maritime Hospital is 1.3 miles away in a straight line, which matters when something changes suddenly. Dementia care is on the registration, and what usually helps is familiar faces, a calm house and a day with a predictable shape. The home says it works on familiar faces and a calm house rather than correction. Only 40 of the 68 homes locally are rated Good or Outstanding, and this one has no rating at all, so look carefully. Ask how distress is handled and whether any part of the building is secured. Ask how continuity of staff is managed and what happens as dementia advances.
Residential Care at Waters Care Home
Seventy five places make Chatham Waters larger than 64 of the 68 homes in Medway, where the average is 28. A residential registration covers daily living support without nursing on site, so meals, washing, dressing, medication and company fall to care staff. The GP and district nursing team handle clinical needs, and that is the line between residential and nursing care. South East fees commonly run from £1100 to £1450 a week, while Medway usually pays about £800 to £950. That difference makes a top up likely for a council funded placement, so establish who pays it. Ask how the home judges when residential care is no longer enough.
Older Person Care at Waters Care Home
Princes Park Medical Centre and Sunlight Pharmacy are both 0.2 miles from Chatham Waters. Registered for older person care, the home treats the first few weeks after a move as the part that matters most and says it goes at the person's pace. After that the work is described as ordinary and important, with food cooked in its own kitchen, personal care given calmly and in private, and medication managed properly. Staff are said to be awake at night, in a house registered for 75 people. Ask how many of them there are and how quickly a call bell is answered. Ask how a resident's own routine is recorded and whether anybody is obliged to join in.
Physical Disability at Waters Care Home
Gillingham station is 0.8 miles from the home, with a dentist about as far. Physical disability is among its registered categories, and the home names the right equipment and staff who know each person's preferred way of being helped to move. It argues that this is what keeps a life from shrinking to the size of a chair. Ask to see the bathroom and hoist for the room offered.
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