Avenues South East - 492 Maidstone Road
Avenues South East - 492 Maidstone Road is a residential care home in Chatham, Kent (ME5 9QN). It holds a CQC rating of Requires Improvement.
About Avenues South East - 492 Maidstone Road
We at Avenues South East 492 Maidstone Road offer a welcoming residential care home in the heart of Chatham, Kent, where individuals with learning disabilities and autism can enjoy a true sense of belonging. Our home has been thoughtfully designed to support adults who benefit from specialist residential care within a nurturing community setting. Nestled along Maidstone Road in Chatham, our home enjoys a comfortable position within easy reach of local amenities and the wider ME postcode community. The residential surroundings offer a familiar, homely atmosphere, allowing residents to feel genuinely settled whilst remaining connected to the neighbourhood around them. Families visiting from across Kent and the South East will find us accessible and easy to reach. Our team specialises in supporting adults with learning disabilities and autism, providing personalised residential care that recognises each individual as unique. In practice, this means we take time to understand every resident's preferences, routines, communication style, and aspirations. We work alongside families to build support plans that reflect what genuinely matters to each person, from daily interests and hobbies to longer term goals. Our approach is person centred, respectful, and calm, helping residents feel safe, understood, and empowered in their own home. We also offer respite care, providing families and regular carers with reassurance and a well earned break, whilst ensuring their loved one experiences the same warmth and quality of support that our permanent residents enjoy. Whether someone is joining us for a short stay or making our home their long term base, we aim to make the experience positive, stable, and enriching. Our most recent CQC inspection resulted in an overall rating of Requires Improvement, with our Caring and Responsive domains recognised as Good. We are genuinely proud that inspectors highlighted the compassion of our team and the responsiveness of the support we provide, whilst we continue to work openly and diligently on the areas identified for further development across the Safe, Effective, and Well led domains. Transparency and continuous improvement sit at the heart of what we do, and we welcome honest conversations with families about the progress we are making. Choosing a care home is one of the most important decisions a family will ever make, and we understand the trust that this decision requires. If you are exploring residential or respite care options in Chatham for a loved one with a learning disability or autism, we warmly invite you to get in touch, ask questions, and arrange a visit so you can see our home and meet the people who make it what it is. We are here to listen, to reassure, and to walk alongside you every step of the way.
Care provided at Avenues South East - 492 Maidstone Road
- Learning disability and autism support
- Respite care
- Last CQC inspection: 19 May 2020
Read the full inspection report on the CQC website.
Common questions about Avenues South East - 492 Maidstone Road
Where is Avenues South East - 492 Maidstone Road located?
Avenues South East - 492 Maidstone Road is a residential care home in Chatham, Kent, ME5 9QN. You can view its exact location and get directions from the map on this page.
What type of care does Avenues South East - 492 Maidstone Road provide?
Avenues South East - 492 Maidstone Road is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Avenues South East - 492 Maidstone Road's CQC rating?
Avenues South East - 492 Maidstone Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 19 May 2020. You can read the full CQC report from the link on this page.
Does Avenues South East - 492 Maidstone Road offer respite or short-term care?
Yes. Avenues South East - 492 Maidstone Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Avenues South East - 492 Maidstone Road
Can Mum or Dad stay here if their dementia gets worse?
No. Avenues South East - 492 Maidstone Road is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Avenues South East - 492 Maidstone Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Avenues South East - 492 Maidstone Road offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Avenues South East - 492 Maidstone Road has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Avenues South East - 492 Maidstone Road. Actual fees depend on the room, the level of care and how it is funded.
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