The Dales Nursing Home
The Dales Nursing Home is a nursing home in Exeter, Devon (EX4 4LG). It holds a CQC rating of Good.
About The Dales Nursing Home
The Dales Nursing Home in Exeter provides nursing care for older people. We support residents living with dementia and residents with a physical disability, and we offer respite stays for people who need nursing care for a shorter period, including after a stay in hospital. Qualified nurses are on site, which means health needs are looked after here as they arise rather than by moving someone to unfamiliar surroundings. Medication, wound care, nutrition, pain and mobility are managed carefully, and we work closely with visiting doctors and therapists so that decisions happen promptly and the resident is properly part of them. Nursing is only one half of it though. The other half is the ordinary day, and we take that just as seriously. Residents wake when they want to, have their own belongings around them, eat food they actually enjoy, and choose how much they want to join in. Staff get to know people well enough to notice when someone is not quite themselves, which is usually the earliest useful sign of anything. For residents living with dementia, that familiarity and an unhurried pace are part of the care itself rather than an extra. Relatives are welcome here without arrangement and we keep families informed, particularly when something changes. Our most recent overall rating from the Care Quality Commission is good. We hold that standard in the everyday details, and anyone considering nursing care for a relative is welcome to come and see the home properly.
Care provided at The Dales Nursing Home
- Older person care
- Dementia care
- Physical disability support
- Respite care
- Last CQC inspection: 10 January 2020
Read the full inspection report on the CQC website.
Common questions about The Dales Nursing Home
Where is The Dales Nursing Home located?
The Dales Nursing Home is a nursing home in Exeter, Devon, EX4 4LG. You can view its exact location and get directions from the map on this page.
What type of care does The Dales Nursing Home provide?
The Dales Nursing Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.
What is The Dales Nursing Home's CQC rating?
The Dales Nursing Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 January 2020. You can read the full CQC report from the link on this page.
Does The Dales Nursing Home provide dementia care?
Yes. The Dales Nursing Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Dales Nursing Home offer respite or short-term care?
Yes. The Dales Nursing Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Dales Nursing Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Dales Nursing Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. The Dales Nursing Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. The Dales Nursing Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. The Dales Nursing Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South West
The Dales Nursing Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,300 per week per person, typical range
- Dementia care: £1,100 to £1,400 per week per person, typical range
- Nursing care: £1,250 to £1,600 per week per person, typical range
Indicative figures for the South West, not a quote from The Dales Nursing Home. Actual fees depend on the room, the level of care and how it is funded.
More about the care at The Dales Nursing Home
Respite Care at The Dales Nursing Home
Respite bookings at The Dales Nursing Home should be arranged well ahead, particularly around school holidays and after planned hospital discharges when demand rises. Most nursing homes ask for a minimum stay of one to two weeks. Pack enough clothing, toiletries, current medication with the prescription, glasses, hearing aids and a few familiar items. A short stay is also a sensible way to see whether the home would suit longer term.
Nursing Care at The Dales Nursing Home
Round the clock nursing care is for people whose health needs cannot safely be met by care staff alone: complex medication regimes, pressure area and wound care, catheters, PEG feeding, unstable long term conditions or end of life symptoms that need a qualified nurse to assess and act. The Dales Nursing Home in Exeter is registered to provide this level of care, and its CQC rating was good at the January 2020 inspection. Where nursing is needed, the NHS pays a Funded Nursing Care contribution of roughly £235 a week directly to the home, which reduces the amount the family or resident pays on top. Fees in the South West typically run £1,250 to £1,600 a week before that contribution is deducted. Ask the home how the nursing assessment is done and how it links with the community NHS team.
Dementia Care at The Dales Nursing Home
Good dementia care leans on things that sound ordinary but are hard to get right: familiar daily routines, staff who know each resident's history and preferences, a layout that feels calm and safe to walk around, and enough time so nothing is rushed. The Dales Nursing Home is registered for dementia care and holds a good rating from CQC following inspection in January 2020. Worth asking on a visit is how staff respond when someone becomes distressed or anxious in the late afternoon, what happens if a resident wants to walk at night, and how the home adjusts as dementia progresses so someone is not moved on when needs increase. Ask too how families are kept in the picture between reviews, and how the home avoids relying on medication to manage behaviour.
Older Person Care at The Dales Nursing Home
Day to day life for an older person in a nursing home usually revolves around personal care that is quietly done well: help with washing and dressing at a pace that suits the resident, medication given on time, meals that are actually eaten, and company through the day so hours do not drift into loneliness. The Dales Nursing Home is registered for older person care in Exeter, and weekly fees across the South West tend to sit between £1,250 and £1,600, with Devon County Council usually funding around £900 to £1,100 for those it supports. Families looking round should ask how morning and bedtime routines are agreed with each resident, how many staff are on at night, whether the same faces come back week after week, and how the home keeps GPs and district services involved when something changes.
Physical Disability at The Dales Nursing Home
Adults with a physical disability need level access, wide doorways, hoists and adapted bathing where required, alongside personal care that supports independence rather than doing everything for them. The Dales Nursing Home is registered to support residents with a physical disability. Ask what the bedrooms and bathrooms are actually like, whether ceiling track or mobile hoists are used, how transfers are planned, and how outings and physiotherapy input are arranged.
Explore more
More nursing homes in Exeter
Browse all nursing homes in Exeter.