Lucerne House

Lucerne House is a nursing home in Exeter, Devon (EX2 8TU). It holds a CQC rating of Outstanding.

About Lucerne House

We are Lucerne House, a nursing home in Exeter. We care for older people and younger adults who need qualified nursing alongside support with daily living, including people living with dementia, people living with mental health conditions and people with physical disabilities. Respite stays are available. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of that and also clear about what it means. It is not a promise that nothing will ever go wrong here. It reflects the fact that we know the people we care for well, that our nursing and care teams are properly supported, and that when something needs putting right we deal with it rather than explaining it away. In daily life that shows in small ways. People get up and go to bed when they choose. Meals are what somebody actually wants to eat. Nursing needs, from medication to wound care to managing pain, are attended to without the place feeling like a hospital ward. We learn the history and habits of each person, because that is what allows staff to notice quickly when somebody is not themselves. Families are part of this. Visitors are welcome, relatives are kept informed, and we say plainly when we have made a mistake. Please ring us and come and see the home.

Care provided at Lucerne House

Read the full inspection report on the CQC website.

Common questions about Lucerne House

Where is Lucerne House located?

Lucerne House is a nursing home in Exeter, Devon, EX2 8TU. You can view its exact location and get directions from the map on this page.

What type of care does Lucerne House provide?

Lucerne House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Lucerne House's CQC rating?

Lucerne House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 31 October 2019. You can read the full CQC report from the link on this page.

Does Lucerne House provide dementia care?

Yes. Lucerne House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Lucerne House offer respite or short-term care?

Yes. Lucerne House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Lucerne House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Lucerne House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. Lucerne House is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. Lucerne House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Lucerne House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Lucerne House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Lucerne House. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More nursing homes in Exeter

Browse all nursing homes in Exeter.