Hay House Nursing Home

Hay House Nursing Home is a nursing home in Exeter, Devon (EX5 3JL). It holds a CQC rating of Good.

About Hay House Nursing Home

Hay House Nursing Home is in Exeter. We care for older people who need nursing support, including those living with dementia and those living with mental ill health, and people with a physical disability. Respite stays are available alongside permanent places. Registered nurses are here throughout the day and night, which means clinical needs can be met without a person being moved on every time their health changes. Wound care, catheters, diabetes, pain relief and the gradual increase in need that comes with frailty are all handled here, by people who know the person. We think the clinical side is only half the job. The other half is a day worth getting up for. Residents choose their routines, their rooms are their own, and nobody is expected to join in with anything out of politeness. Where dementia or mental ill health is part of the picture, we keep the environment calm and consistent and take time to understand how somebody communicates when words become difficult. Distress almost always has a reason, and finding it beats managing the symptom. Respite stays suit people who need nursing input for a short period and family carers who need a proper break. Our most recent overall rating from the Care Quality Commission is good. Please come and visit Hay House and ask us whatever you need to.

Care provided at Hay House Nursing Home

Read the full inspection report on the CQC website.

Common questions about Hay House Nursing Home

Where is Hay House Nursing Home located?

Hay House Nursing Home is a nursing home in Exeter, Devon, EX5 3JL. You can view its exact location and get directions from the map on this page.

What type of care does Hay House Nursing Home provide?

Hay House Nursing Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Respite care. The full list of services is shown on this page.

What is Hay House Nursing Home's CQC rating?

Hay House Nursing Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 April 2018. You can read the full CQC report from the link on this page.

Does Hay House Nursing Home provide dementia care?

Yes. Hay House Nursing Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Hay House Nursing Home offer respite or short-term care?

Yes. Hay House Nursing Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hay House Nursing Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Hay House Nursing Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. Hay House Nursing Home is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. Hay House Nursing Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Hay House Nursing Home is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Hay House Nursing Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Hay House Nursing Home. Actual fees depend on the room, the level of care and how it is funded.

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