Heritage Care At Home (HCH)

Logo of Heritage Care At Home Ltd (HCH), a home care agency in Lowestoft, Suffolk, offering older person care, dementia care, physical disability support and sensory impairment support.

Heritage Care At Home (HCH) is a home care agency in Lowestoft, Suffolk (NR33 0DS). It holds a CQC rating of Good.

About Heritage Care At Home (HCH)

We are Heritage Care At Home, based in Lowestoft and supporting people in their own homes across this part of Suffolk. We work with older people and people living with dementia, people with a physical disability or a visual or hearing impairment, and younger adults who need support to manage at home. Home care only works if it fits the life it is meant to support, so we begin with a visit and a proper conversation rather than a standard offer. We want to understand what a person can still do and wants to keep doing, what has genuinely become hard, and how they would prefer to be helped. The plan follows from that and changes as circumstances do. Support might be a short morning call, several visits across the day covering personal care, medication, meals and household tasks, or something more substantial where somebody needs a steady presence to remain safely at home. For a good many of the people we visit, the company is the part of the call that matters most, and we count that as part of the work rather than an extra. We keep the same carers going to the same people as far as the rota allows, and our staff are trained and supervised properly. Our most recent CQC overall rating is good. Please ring us to talk things through.

Care provided at Heritage Care At Home (HCH)

Read the full inspection report on the CQC website.

Common questions about Heritage Care At Home (HCH)

Where is Heritage Care At Home (HCH) located?

Heritage Care At Home (HCH) is a home care agency based in Lowestoft, Suffolk (NR33 0DS), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Heritage Care At Home (HCH) provide?

Heritage Care At Home (HCH) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Heritage Care At Home (HCH)'s CQC rating?

Heritage Care At Home (HCH) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 February 2020. You can read the full CQC report from the link on this page.

Does Heritage Care At Home (HCH) provide dementia care?

Yes. Heritage Care At Home (HCH) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Heritage Care At Home (HCH)

Can they support someone living with dementia at home?

Yes. Yes. Heritage Care At Home Ltd (HCH) is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Heritage Care At Home Ltd (HCH) covers roughly 10 miles from Lowestoft.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Heritage Care At Home Ltd (HCH) has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Heritage Care At Home Ltd (HCH). Actual fees depend on the room, the level of care and how it is funded.

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