Home Support Matters
Home Support Matters is a home care agency in Beccles, Suffolk (NR34 9QH). It holds a CQC rating of Good.
About Home Support Matters
At Home Support Matters Beccles, we provide home care to people living in Beccles and the surrounding areas of Suffolk. Our work centres on helping individuals stay in the place that matters most to them, their own home, with the right level of support to live as independently and comfortably as possible. We support a wide range of people, including older adults, younger adults, and individuals living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also work with people managing eating disorders or alcohol and drug misuse, and we approach every situation with the same respect and without judgement. No two people we support are the same, and we do not treat them as though they are. Our most recent inspection by the Care Quality Commission resulted in an overall rating of Good, which reflects the standard of care our team works hard to maintain every day. We take that responsibility seriously and continue to look at how we can improve and develop what we offer. What we hear most from the people we support, and from their families, is that they value feeling genuinely listened to. We take time to understand what matters to each person, what their routines look like, what they enjoy, and where they might need a little extra help. That understanding shapes everything about how we provide care. We know that inviting someone into your home, or the home of someone you love, is a significant decision. We do not take that lightly. Whether someone needs a short visit each day or more regular and involved support, we aim to make sure that care feels consistent, reliable, and human. If you would like to find out more about how we might be able to help, please do get in touch. We are always happy to have that conversation.
Care provided at Home Support Matters
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 28 March 2020
Read the full inspection report on the CQC website.
Common questions about Home Support Matters
Where is Home Support Matters located?
Home Support Matters is a home care agency based in Beccles, Suffolk (NR34 9QH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Home Support Matters provide?
Home Support Matters is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Home Support Matters's CQC rating?
Home Support Matters is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 March 2020. You can read the full CQC report from the link on this page.
Does Home Support Matters provide dementia care?
Yes. Home Support Matters supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Home Support Matters
Can they support someone living with dementia at home?
Yes. Yes. Home Support Matters Beccles is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Home Support Matters Beccles covers roughly 10 miles from Beccles.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Home Support Matters Beccles has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Home Support Matters Beccles. Actual fees depend on the room, the level of care and how it is funded.
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