Blackbourne View

Blackbourne View is a home care agency in Bury St Edmunds, Suffolk (IP31 2HD). It holds a CQC rating of Good.

About Blackbourne View

Blackbourne View provides care and support in people's own homes and apartments in Bury St Edmunds and the surrounding part of Suffolk. We work with older people, people living with dementia, people managing mental health conditions, people with physical disabilities and people living with sight or hearing loss. Our aim is to make staying in your own home genuinely workable rather than nominally possible. That means helping with whichever parts of the week have become difficult, and deliberately not taking over the parts that have not, because independence quietly removed for the sake of tidiness is very hard to recover. In practice the work covers help with washing and dressing, medication prompted or given, meals, moving safely about the home, laundry, shopping, appointments and time to talk without hurrying. Some people want one visit a week, others need several calls a day. For people living with dementia we keep familiar carers coming at familiar times wherever the rota allows, and we follow the routines already in place. Where sight or hearing loss is part of things, we get the small habits right: announcing ourselves, leaving furniture where it lives, checking that aids and glasses are working. At our most recent inspection the Care Quality Commission rated us good overall.

Care provided at Blackbourne View

Read the full inspection report on the CQC website.

Common questions about Blackbourne View

Where is Blackbourne View located?

Blackbourne View is a home care agency based in Bury St Edmunds, Suffolk (IP31 2HD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Blackbourne View provide?

Blackbourne View is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Blackbourne View's CQC rating?

Blackbourne View is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2018. You can read the full CQC report from the link on this page.

Does Blackbourne View provide dementia care?

Yes. Blackbourne View supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Blackbourne View

Can they support someone living with dementia at home?

Yes. Yes. Blackbourne View is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Blackbourne View covers roughly 10 miles from Bury St Edmunds.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Blackbourne View has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Blackbourne View. Actual fees depend on the room, the level of care and how it is funded.

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