Which home care agencies cover Lowestoft?

Eighteen registered providers appear on this page, among them Nightingale Homecare Lowestoft, Anglia Home Care Limited, Caring Moments Limited and District Care. Twelve of the eighteen hold a Good rating from the Care Quality Commission and six have not yet been rated. Each entry links to a profile showing the current rating and the inspection report behind it. Comparing a handful of profiles side by side is the quickest way to build a shortlist.

What is the difference between a care home and a nursing home?

In a residential care home a person lives on site and receives help with daily living such as washing, dressing, meals and medication from care staff. A nursing home provides the same support with registered nurses on the premises delivering clinical care, which suits complex medication, wound care and unstable long term conditions. Home care comes before either, keeping someone in their own house with visits built around their routine. Many families use home care first and think about a move only when needs outgrow what visits can safely cover.

What should I ask a home care agency before agreeing a package?

Ask how many different carers are likely to visit across a fortnight and how holidays and sickness are covered. Ask about the shortest visit the agency will accept, whether call times are guaranteed within a window, and how families are told when a visit runs late. Ask who writes and reviews the care plan and how quickly support can be increased if health declines. Request the hourly rates in writing, including weekend, bank holiday and travel charges.

How do I arrange a care needs assessment in Lowestoft?

Contact the adult social care team at Suffolk County Council and ask for an assessment for the person needing help. It is free and open to anyone who appears to need care, regardless of income or savings. A relative, neighbour, GP or hospital team can make the request on their behalf. The assessor considers washing, dressing, meals, medication, mobility and safety at home, and the written outcome guides how much support is appropriate.

Can Suffolk County Council pay for home care?

It can contribute, once a financial assessment has looked at income and capital. Savings above the national upper threshold usually mean paying for care privately, while assets below it bring a council contribution towards an agreed package. Those who qualify are often offered a direct payment so they can choose the agency themselves. The care needs assessment always comes first, because it establishes what support is required before funding is settled.

How far in advance should we start looking for home care?

It helps to start before the situation becomes urgent, while there is still time to compare providers properly. Assessments and financial checks take a few weeks, and agencies do not always have capacity in a particular area at short notice. Starting early also allows a small package to be trialled and adjusted before needs increase. If it turns out care is not needed yet, nothing has been lost by asking.

Home Care in Lowestoft

Lowestoft has 18 CQC registered home care agencies. 12 are rated Good, and 6 have not yet been rated. 12 of the 18 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Lowestoft at a glance

What the local numbers say about home care in Lowestoft, to help you judge the options below.

Hourly care visits, Suffolk: £25.50 to £33.00 an hour. Middle half of prices from 7 agencies.
People aged 75 and over: 40,100. Rising to 47,300 by 2035, up 18%
Living with dementia, aged 65 and over (estimate): 5,200. Rising to 6,600 by 2035, up 28%
People aged 85 and over: 10,800. Rising to 16,800 by 2035, up 55%
Dementia diagnosis rate: 58%. The NHS ambition is 67%. Suffolk as a whole is 58%.
Agencies in the borough, last 12 months: 2 opened, 3 closed. 42 registered today.
Choice of agencies: 31 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Choosing a Home Care Agency in Lowestoft

Where the Ratings Help and Where They Stop

Eighteen agencies covering Lowestoft appear on this page. Twelve are rated Good by the Care Quality Commission and six have not yet been rated at all. Each rating summarises five separate judgements about whether an agency is safe, effective, caring, responsive and well led, so it is worth opening the report to see which parts were strong. An agency without a rating has simply not been inspected since it registered, which is common among newer providers and is not in itself a warning. It does mean, though, that the questions you ask directly carry more weight than usual, so ask about training, supervision and how missed visits are handled.

Continuity Is What Families Notice

Once visits begin, the thing most often raised is not the hourly rate but how many different carers arrive at the door. A rota that changes weekly means someone explains their routine over and over, and small changes in health are less likely to be spotted. Ask any agency how many carers a package of this size would normally involve across a fortnight, and what happens when a regular carer is on holiday or off sick. Ask whether visits have a guaranteed time window and how the office lets a family know when a call is running late.

Getting the Shape of the Package Right

Home care is arranged as visits, so how the package is built matters as much as who provides it. A single morning call to help with washing and dressing is a very different arrangement from four visits a day covering meals, medication and settling at night. Some agencies offer overnight or waking night support and some do not, so ask early whether the provider can increase the package if needs grow. Ask who writes the care plan, how often it is reviewed, and what notice either side must give if the arrangement is not working.

Arranging Care and Paying For It in Lowestoft

The Care Needs Assessment

Anyone who appears to need support can ask for an assessment, and it is free whatever their savings. Suffolk County Council is the authority responsible for carrying it out for people living in Lowestoft and for arranging any funded support that follows. The assessor looks at washing, dressing, meals, medication, mobility and safety around the house, and records how often help is needed and at which points in the day. That written outcome gives agencies a clear brief to quote against, which is useful even when a family fully expects to pay privately.

What Home Care Costs

Because home care is charged by time, the weekly figure depends on the number of visits and how long each one lasts. Short medication calls sit at the lower end, while several longer visits a day, or overnight cover, cost considerably more. A financial assessment establishes what the council will contribute, with capital above the national upper threshold generally meaning a person funds their own care. Ask each agency for its rates in writing and check what applies at weekends, on bank holidays and for travel time.

Direct Payments

People who qualify for council support can often take it as a direct payment instead of accepting an agency chosen on their behalf. That lets a family pick a provider from this list while the funding follows the person. It brings a little paperwork, but it keeps the choice where most families would rather it sat.

18 home care in Lowestoft

Wellbeing Care Support Services · 45 Cotmer Road, Lowestoft, Suffolk, NR33 9PL
Home care · CQC Good · Run by Wellbeing Care Limited
We at Wellbeing Care Support are proud to provide compassionate home care across Lowestoft and the wider Suffolk area, supporting people to live well and independently within the comfort and familiarity of their own homes. Operating...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Younger Adults
Voyage (DCA) Complex Community Care Norfolk · Office 7 Harbour Hub, Lowestoft, Suffolk, NR32 1BN
Home care · Run by Voyage 1 Limited
We at Voyage (DCA) Complex Community Care Norfolk are proud to offer specialist home care across Lowestoft and the wider Suffolk area, supporting adults to live well in the comfort and familiarity of their own homes. Our community based...
Specialisms: Learning Disability / Autism, Mental Health, Younger Adults
Caring Moments · 5 Police Station Road, Lowestoft, Suffolk, NR32 1NY
Home care · CQC Good · Run by Caring Moments Limited
We at Caring Moments are proud to provide trusted home care across Lowestoft and the surrounding communities of Suffolk, supporting people to live well and safely in the place they know best, their own home. Based in the NR postcode area,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Cavell Healthcare · Battery Green Road, Lowestoft, Suffolk, NR32 1DE
Home care · Run by Eastern Specialist Services Limited
We at Eastern Specialist Services T/A Cavell Healthcare are proud to offer compassionate home care across Lowestoft and the wider Suffolk community, supporting individuals to live safely and comfortably within the familiar surroundings of...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Amari Care Services · Front Office, Lowestoft, Suffolk, NR33 0TU
Home care · CQC Good · Run by Amari Care Services Ltd
We at Amari Care Services are proud to provide compassionate home care across Lowestoft and the surrounding Suffolk communities, supporting people to live well and safely in the place they know best: their own home. As a home care agency...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Hales Group - Waveney · Jarrold House, Lowestoft, Suffolk, NR32 1EB
Home care · Run by Hales Group Limited
Hales Group in Waveney provides home care across Lowestoft and the surrounding part of Suffolk. We support older people, people living with dementia, adults with learning disabilities, autistic adults, people managing mental health...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Heritage Care At Home (HCH) · 259 London Road South, Lowestoft, Suffolk, NR33 0DS
Home care · CQC Good · Run by Heritage Care At Home Ltd
We are Heritage Care At Home, based in Lowestoft and supporting people in their own homes across this part of Suffolk. We work with older people and people living with dementia, people with a physical disability or a visual or hearing...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Levington Court · London Road South, Lowestoft, Suffolk, NR33 0PQ
Home care · CQC Good · Run by Orwell Housing Association Limited
We at Levington Court are proud to provide compassionate home care across Lowestoft and the surrounding Suffolk communities, supporting older people and adults who wish to remain living comfortably and confidently in the place they know...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability
Marram Green · Hall Road, Lowestoft, Suffolk, NR33 7AH
Home care · CQC Good · Run by Orwell Housing Association Limited
At Marram Green, we provide home care to people living in Lowestoft and the surrounding areas of Suffolk, supporting individuals to remain in the comfort and familiarity of their own homes for as long as they wish to do so. We work with...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment
East Coast Care · North East Suffolk Business Centre, Lowestoft, Suffolk, NR33 7NQ
Home care · Run by East Coast Care Ltd
East Coast Care is a home care agency based in Lowestoft, supporting people in their own homes across this part of Suffolk. Most people would rather stay where they are, among their own things and their own routines, and our job is to make...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Nightingale Homecare · 185 London Road North, Lowestoft, Suffolk, NR32 1HG
Home care · CQC Good · Run by Nightingale Homecare Suffolk Ltd
We at Nightingale Homecare (Lowestoft) are proud to offer compassionate home care across Lowestoft and the surrounding Suffolk communities, supporting individuals to live safely and comfortably in the place they know best: their own home....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Waveney Home First · Hamilton House, Lowestoft, Suffolk, NR32 1DE
Home care · CQC Good · Run by Suffolk County Council
Waveney Home First works with people in their own homes in Lowestoft and the surrounding area. We work with older people and with younger adults, and across dementia, learning disabilities and autism, mental health needs, physical...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Head Office · Silk Cutters House, Lowestoft, Suffolk, NR33 9NA
Home care · CQC Good · Run by Purest Support Limited
We at Head Office are proud to provide trusted home care across Lowestoft and the surrounding communities of Suffolk, supporting individuals to live safely, comfortably, and independently in the place they know best: their own home. Based...
District Care · 31 Milton Road East, Lowestoft, Suffolk, NR32 1NT
Home care · CQC Good · Run by District Care Ltd
At District Care, we provide home care support to people living in Lowestoft and the surrounding areas of Suffolk. Our work centres on helping individuals remain in their own homes, living as independently and comfortably as possible, with...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment
Waveney Care - 124 Denmark Road · 124 Denmark Road, Lowestoft, Suffolk, NR32 2EL
Home care · CQC Good · Run by Waveney Care Ltd
Waveney Care supports people in their own homes in Lowestoft and the surrounding parts of Suffolk. We visit older people, people living with dementia, people living with mental ill health, people with physical disabilities and people whose...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment
Kingsley Home Care Services · 58 London Road North, Lowestoft, Suffolk, NR32 1EP
Home care · Run by Kingsley Home Care Services Limited
Kingsley Home Care supports people in their own homes across Lowestoft and the surrounding parts of Suffolk. We think most people manage far better at home than anywhere else, provided the right help arrives at the right time and is...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Anglia Home Care · Suite 5, Lowestoft, Suffolk, NR32 1EQ
Home care · CQC Good · Run by Anglia Home Care Limited
Anglia Home Care provides care and support in people's own homes in Lowestoft and the surrounding parts of Suffolk. Our work is built around the life somebody already has, and our aim is to support it rather than reorganise it for our...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Anchor Homecare · O W L Building, Lowestoft, Suffolk, NR32 1DH
Home care · Run by Anchor Homecare Ltd
Anchor Homecare is a home care agency in Lowestoft, supporting people in their own homes across this part of Suffolk. Our work is for people who need help with daily life but have no wish to leave a home they have spent years making their...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, Suffolk Middle half of prices from 7 agencies. Median £31.88.	£25.50 to £33.00 an hour
What Suffolk pays Average hourly rate, October 2026.	£26.60 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

District Care, 13 July 2023, Good
Head Office, 18 February 2022, Good
Wellbeing Care Support Services, 7 July 2021, Good

Longest since a report

Marram Green, 17 October 2017, Good
Waveney Home First, 9 February 2018, Good
Anglia Home Care Limited, 10 February 2018, Good

Frequently asked questions about home care in Lowestoft

How many home care agencies are there in Lowestoft?

Lowestoft has 18 CQC registered home care agencies: 12 Good, 6 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Lowestoft?

Hourly care visits, Suffolk: £25.50 to £33.00 an hour. Middle half of prices from 7 agencies. Median £31.88. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Lowestoft were inspected most recently?

District Care (13 July 2023), Head Office (18 February 2022) and Wellbeing Care Support Services (7 July 2021) have the most recent CQC reports.

Home Care near Lowestoft

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