Caring Moments
Caring Moments is a home care agency in Lowestoft, Suffolk (NR32 1NY). It holds a CQC rating of Good.
About Caring Moments
We at Caring Moments are proud to provide trusted home care across Lowestoft and the surrounding communities of Suffolk, supporting people to live well and safely in the place they know best, their own home. Based in the NR postcode area, our team works throughout Lowestoft and the wider East of England region, bringing care directly to people's doorsteps. Operating as a home care agency means there is no need for anyone to leave behind familiar surroundings, treasured belongings, or the daily rhythms that make a house feel like home. Whether someone lives in a quiet residential street, a coastal flat, or a family property they have known for decades, our carers come to them, fitting gently into the environment that already brings comfort and reassurance. The breadth of support we offer reflects the real diversity of need within our community. Our older person care and dementia care are delivered with patience and understanding, recognising that memory loss and the challenges of ageing call for steady, familiar faces and a calm approach. For adults living with a learning disability or autism, we focus on building trusting relationships, respecting routines, and supporting independence in ways that feel right for each individual. Those with physical disabilities, or with visual or hearing impairments, receive practical, thoughtful assistance that protects dignity whilst opening up daily life. We also extend our support to younger adults, including people navigating eating disorders or recovering from alcohol and drug misuse. We understand that these are deeply personal journeys, and our role is to offer consistent, non judgemental encouragement alongside the practical help that makes recovery and stability achievable at home. For families, knowing that a loved one has reliable, compassionate support during vulnerable moments brings genuine peace of mind. In practice, our care can mean help with washing and dressing in the morning, preparing a warm meal at lunchtime, prompting medication, offering companionship over a cup of tea, or providing the steady reassurance of a regular visit. Every care plan is shaped around the person, never the other way round, and we work closely with families to ensure the support evolves as circumstances change. Our most recent inspection by the Care Quality Commission awarded us an overall rating of Good, with Good ratings across the Safe, Effective, Caring and Responsive domains. The Well led domain was rated as Requires Improvement, and we take that feedback seriously as part of our ongoing commitment to strengthen leadership and continue improving the experience we deliver. For families, the consistent Good ratings across the areas that touch daily care speak to the warmth, professionalism and reliability our team brings into every home we visit. Choosing care for someone you love is rarely easy, and we understand the weight of that decision. If you are exploring options for yourself or a family member in Lowestoft or nearby, we would be glad to talk things through at your own pace, answer your questions honestly, and help you feel confident about the next step. Please do reach out whenever you are ready, we are here to listen.
Care provided at Caring Moments
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 23 November 2018
Read the full inspection report on the CQC website.
Common questions about Caring Moments
Where is Caring Moments located?
Caring Moments is a home care agency based in Lowestoft, Suffolk (NR32 1NY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Caring Moments provide?
Caring Moments is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Caring Moments's CQC rating?
Caring Moments is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 November 2018. You can read the full CQC report from the link on this page.
Does Caring Moments provide dementia care?
Yes. Caring Moments supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Caring Moments
Can they support someone living with dementia at home?
Yes. Yes. Caring Moments Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Caring Moments Limited covers roughly 10 miles from Lowestoft.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Caring Moments Limited has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Caring Moments Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Lowestoft
Browse all home care in Lowestoft.