Head Office
Head Office is a home care agency in Lowestoft, Suffolk (NR33 9NA). It holds a CQC rating of Good.
About Head Office
We at Head Office are proud to provide trusted home care across Lowestoft and the surrounding communities of Suffolk, supporting individuals to live safely, comfortably, and independently in the place they know best: their own home. Based in the coastal town of Lowestoft within the NR postcode area, we are ideally positioned to reach families throughout the local neighbourhoods and wider East of England region. Our team travels to those we support, which means the familiar surroundings of your loved one's home, their favourite armchair, the garden they have tended for years, the local shops and community they know, all remain a constant part of daily life. For many families, this continuity is a source of enormous reassurance, allowing care to fit naturally around a person's routines rather than the other way around. Our focus is on delivering personalised home care that adapts to the individual needs of each person we support. Whether someone requires a little help with everyday tasks such as preparing meals, managing medication, or maintaining a comfortable home environment, or whether more comprehensive support is needed with personal care and mobility, we shape our approach around what matters most to the person receiving care. In practice, this means taking the time to truly understand daily preferences, life history, and the small routines that make each person feel like themselves. For families, it means having a dependable partner who communicates openly, respects the wishes of loved ones, and offers peace of mind whether you live nearby or many miles away. We are proud that the Care Quality Commission awarded us an overall rating of Good at our most recent inspection, with Good ratings achieved across every one of the five key areas: Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects the everyday dedication of our team and the standards we hold ourselves to, from safeguarding and responsiveness through to the warmth and compassion shown at every visit. For families weighing up their options, a rating of Good across all domains offers meaningful assurance that the fundamentals of quality care are firmly in place. Choosing home care is a deeply personal decision, and we understand the weight of that choice. If you are exploring support for yourself or someone dear to you in Lowestoft or the wider Suffolk area, we warmly invite you to get in touch. We would be honoured to listen, answer your questions, and help you find the right way forward with kindness and care.
- Covers approximately 10 miles
- Last CQC inspection: 18 February 2022
Read the full inspection report on the CQC website.
Common questions about Head Office
Where is Head Office located?
Head Office is a home care agency based in Lowestoft, Suffolk (NR33 9NA), providing care to people in their own homes within approximately 10 miles of the area.
What is Head Office's CQC rating?
Head Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 February 2022. You can read the full CQC report from the link on this page.
Questions families ask about Head Office
Can they support someone living with dementia at home?
No. Head Office does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Head Office covers roughly 10 miles from Lowestoft.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Head Office has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Head Office. Actual fees depend on the room, the level of care and how it is funded.
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