Unisus Group
Unisus Group is a home care agency in Wallsend, North Tyneside (NE28 6EH). It holds a CQC rating of Requires Improvement.
About Unisus Group
We at Unisus Group are a home care agency proudly supporting individuals across Wallsend and the wider North Tyneside community. Our mission is simple yet deeply personal: to bring compassionate, professional care directly into the homes of those who need it most, allowing them to remain in familiar surroundings whilst receiving the support they deserve. Operating throughout Wallsend and the surrounding areas of the North East, we understand the importance of place. Home is more than bricks and mortar; it is where memories live, where routines bring comfort, and where independence feels most natural. Rather than asking individuals to adapt to a new environment, we come to them, delivering tailored care within the setting they know and love. Our reach across the NE postcode area means we are well placed to respond to the needs of local families with warmth and reliability. Our team specialises in a broad range of care needs, ensuring that whatever your loved one is facing, they can access thoughtful and knowledgeable support. We provide dementia care with patience and understanding, recognising that each person's journey is unique and that consistency, gentleness, and familiarity make all the difference. For individuals with learning disabilities or autism, we take the time to understand personal preferences, communication styles, and routines, building trust at a pace that feels right for them. We also support those living with mental health conditions, offering steady, respectful care that promotes wellbeing and confidence in daily life. For residents with visual or hearing impairments, our approach is centred on clear communication, sensitivity, and practical assistance that empowers rather than diminishes independence. In practice, this means our team works closely with families to design care plans that truly reflect the individual. Whether that involves help with personal care, medication support, companionship, or assistance with everyday tasks, we approach each visit with kindness and professionalism. Families can take comfort in knowing that their loved one is treated as a person first, with dignity and respect at the heart of everything we do. We acknowledge that our most recent CQC inspection resulted in an overall rating of Requires Improvement, with our Effective domain rated as Good. We take this feedback seriously and view it as a valuable opportunity to strengthen our practice across the Safe, Caring, Responsive, and Well-led domains. Transparency matters to us, and we are actively committed to learning, listening, and improving so that every person we support receives care of the highest standard. Our Good rating in Effective care reflects the knowledge and dedication of our team, and we are building on this foundation with focused improvements throughout our organisation. If you are exploring home care options for a loved one in Wallsend or across North Tyneside, we warmly invite you to get in touch. Choosing care is a significant decision, and we are here to answer your questions, understand your family's needs, and walk alongside you every step of the way. At Unisus Group, we believe that great care begins with genuine conversation, and we would be honoured to begin that conversation with you.
Care provided at Unisus Group
- Dementia care
- Mental health care
- Learning disability and autism support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 29 April 2026
Read the full inspection report on the CQC website.
Common questions about Unisus Group
Where is Unisus Group located?
Unisus Group is a home care agency based in Wallsend, North Tyneside (NE28 6EH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Unisus Group provide?
Unisus Group is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Sensory impairment support. The full list of services is shown on this page.
What is Unisus Group's CQC rating?
Unisus Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 29 April 2026. You can read the full CQC report from the link on this page.
Does Unisus Group provide dementia care?
Yes. Unisus Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Unisus Group
Can they support someone living with dementia at home?
Yes. Yes. Unisus Group Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Unisus Group Limited covers roughly 10 miles from Wallsend.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Unisus Group Limited has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Unisus Group Limited. Actual fees depend on the room, the level of care and how it is funded.
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