Charmes Care
Charmes Care is a home care agency in Newport, Isle of Wight (PO30 2AA). It holds a CQC rating of Requires Improvement.
About Charmes Care
At Charmes Care, we provide home care support to people living in Newport and across the Isle of Wight. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also support people managing eating disorders and those affected by alcohol or drug misuse. Our aim is straightforward: to help people live as independently and comfortably as possible in their own homes. We understand that inviting someone into your home is a significant step, and we take that trust seriously. Every person we support has their own routine, preferences, and ways of doing things, and we work around those rather than asking people to fit around us. Good home care, in our view, is built on consistency, honest communication, and genuine respect for the people we are there to support. We are aware that our most recent CQC inspection resulted in a rating of requires improvement, and we want to be straightforward about that. We have taken the feedback seriously and have been working through the changes needed to address the areas raised. We believe in being open with the people we support and their families, and that includes being honest when things need to improve. We are committed to getting this right. If you are looking for home care support for yourself or someone you care about, we would welcome the chance to speak with you. We are happy to talk through what support might look like, answer any questions you have, and take things at whatever pace feels right for you. Please do get in touch with our team in Newport and we will do our best to help.
Care provided at Charmes Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 26 July 2022
Read the full inspection report on the CQC website.
Common questions about Charmes Care
Where is Charmes Care located?
Charmes Care is a home care agency based in Newport, Isle of Wight (PO30 2AA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Charmes Care provide?
Charmes Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Charmes Care's CQC rating?
Charmes Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 July 2022. You can read the full CQC report from the link on this page.
Does Charmes Care provide dementia care?
Yes. Charmes Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Charmes Care
Can they support someone living with dementia at home?
Yes. Yes. Charmes Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Charmes Care covers roughly 10 miles from Newport.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Charmes Care has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Charmes Care. Actual fees depend on the room, the level of care and how it is funded.
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